Store Manager

19 hours ago

Boston, Massachusetts, United States Venchi Full time

About Us:

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.

Your Mission:

We are looking for a highly motivated Store Manager to join our team Venchi Retail Team in Boston, MA

Our Retail channel is dynamic, and we are planning for continued growth, with 17 direct retail US stores presently it's a fantastic opportunity for a talented individual who has a passion for service, enjoys working through solutions, and a tenacious appetite for learning new skills.

Key Responsibilities

  • Drive sales through a high standard of customer service and business acumen
  • Be a brand champion by promoting the 'Venchi Service Model'
  • Support all employees in their training, acting as a guide and motivator while continuously teaching and developing
  • Lead your team in reaching its business goals
  • Maintain the highest level of food and health compliance within the store
  • Effectively communicate to ensure all employees have the resources needed to be successful
  • Analyze the store's performance and deliver on KPIs
  • Full ownership of the store's P&L
  • Forecast and build effective schedules
  • Execute visual merchandising guidelines and layouts
  • Take initiative in creating data-driven business strategies.

The Ideal Candidate

  • 2-4 years of store management experience
  • Food & beverage or retail experience required, both preferred
  • Will work shoulder-to-shoulder with the team, while sharing your passion for our brand
  • Positive and adaptable
  • Result-oriented with the ability to multitask effectively
  • Strong interpersonal and organizational skills with the ability to manage a diverse team
  • A growth mindset to constantly develop the store and the people around you
  • Fluent in English, bilingual is a plus
  • Ability to work a retail schedule, including nights, weekends, and holidays,
  • …and obviously a chocolate and gelato lover

Benefits

  • 100% Company covered health and dental benefits.
  • 401k matching (up to 4%)
  • Competitive paid time off policy.
  • Employee Discounts through our extended network, including fitness, cellular, travel, electronics, and many more…
  • Commuter benefits offered.
  • Internal promotion opportunities, we always seek to promote from within.
  • Sweet Exclusive Perks: Enjoy a 30% discount in-store and a 40% discount online. We aim to bring a touch of Italian joy to your workday, offering company discounts, free gelato, coffee, and water (where available) during shifts.
  • Diversity and Inclusion: We embrace diversity and inclusion in all its forms, fostering a collaborative and welcoming environment.
  • Global Vision, Italian flavour: Join a passionate and creative team where innovation thrives. Together, we achieve excellence: from sourcing top-quality ingredients to delivering moments of joy worldwide.

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