Program Specialist, Sr

• 502958
• Las Cruces, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Dec :55 MST

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Position
Title:
Program Specialist, Sr

Employee Classification:
Program Specialist,Sr

College/Division:
Student Success & Enroll Management

Department:
440600-CTR FOR ACAD ADVISING AND STU SUP

Internal or External Search:
Internal - Open to Regular NMSU employees only (temporary/Term employees not eligible)

Location:
Las Cruces

Offsite Location (if applicable):
Target Hourly/Salary Rate:
$60,000.00

Appointment Full-time Equivalency:
1.0

Exempt or Non-Exempt
: Exempt

Summary:
Do you enjoy working with students? Would you like to feel the personal satisfaction of helping a student from orientation through graduation? The NMSU Center for Academic Advising and Student Support (CAASS) is looking for new people to join our team.

Academic advising across the NMSU system is a shared partnership between a student and an adviser that teaches the student how to define, plan and achieve their educational, career and individual goals within a respectful, caring and inclusive environment. Academic advising empowers our diverse student population to become active and effective agents of their own learning by proactively connecting with students at key points during their college journey.

CAASS offers staff great opportunities for professional development, including the opportunity to attend regional and national conferences, and participate in various committees.

Visit the job posting for more information.

Classification Summary
Works on plans and implements a set of program initiatives for a group of projects or clients for operational entity of the University. Participates in the generation of program resources and in the design and development of program operating goals, objectives, and protocols and related tasks. Serves as primary point of both internal and external representation and liaison with respect to program implementation and compliance and operational matters. Provides technical/professional and programmatic support to client constituencies.

Classification Standard Duties
Programs are usually self-funded and/or grant-funded from a major funding source or series of funding sources. Plans and coordinates the development, implementation, and execution of a set of multiple sub-programs, special projects, and other initiatives designed to achieve the overall mission, goals, and objectives of the program. Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the positions specific disciplines. Serves as primary liaison with internal and external constituencies on all matters relating to program activities; represents the University with respect to program activities on a local, regional, and/or national basis. May supervise staff and students to include: work allocation, training, promotion and enforcement of internal procedures and controls and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency
Required Education: Bachelor's degree in a related field.; Required Experience: Three (3) years of professional experience related to the standard duties as outlined.; Equivalency: None; Required Certification/License:

Knowledge, Skills And Abilities
KNOWLEDGE:Demonstrated professional knowledge and operational expertise within designated area of program focus.; SKILLS:Program planning, development, implementation, and leadership skills. Skill in examining and evaluating operations and developing and/or re-engineering operating strategies, systems, and procedures. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.; ABILITIES:Ability to determine informational needs, to collect and analyze information, and to devise and develop statistical analyses and reports. Ability to develop and deliver both oral and written presentations. Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources. Ability to make administrative/procedural decisions and judgments. Ability to develop and implement funding strategies and programs.

Job Duties And Responsibilities

• Serves as the Student Success Management System (SSMS) (EAB Navigate) Las Cruces campus application and content administrator, providing ongoing SSMS support to various campus units.
• In partnership with members of the EAB Navigate360 leadership committee, lead technical and strategic implementation of the SSMS. This role serves as the primary point of contact between the NMSU-Las Cruces campus and EAB, coordinating technical operations, ensuring data accuracy and integrity, and supporting end-users across academic and administrative units.
• Lead installation, configuration, maintenance, technical and functional user support, maintenance of the SSMS.
• Partner with ICT and other technical units across campus for software and technical configurations related to current SSMS.
• Design and deliver training sessions, workshops, and materials for faculty, advisors, and staff using Navigate.
• Collaborate with student success leadership to implement campaigns, nudges, and workflows aligned with institutional goals.
• Analyze system usage metrics and user feedback to inform continuous improvement efforts.

Preferred Qualifications
Special Requirements of the Position
Department Contact:
Nancy Cahill, ,

Contingent Upon Funding:
Not Applicable

Bargaining Unit Eligibility:
This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule:
Standard (M-F, 8-5)

If Not a Standard Work Schedule:
Occasional Evening and Weekend Hours Required

Working Conditions and Physical Effort
Environment:
Work is normally performed in a typical interior/office work environment.

Physical Effort:
No or very limited physical effort required.

Lifting Requirements:
Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk:
No or very limited exposure to physical risk.

Recruitment Summary
We are New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico's 33 counties, 12 research and science centers, and through distance education.

NMS
U
*Global Campus*
Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives – and the lives of the people they love – through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

NMSU Main Campus
Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College
Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus
Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated "on the hill" above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus
NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

Special Instructions to Applicants
The electronic application is the *official* document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.

EEO Statement
New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.