Business Operations SME II

6 days ago

Alexandria, Virginia, United States Brooksource Full time

Business Operations SME II

On-Site – Alexandria, VA

Full-Time – Direct Hire with 11th Hour

$70,000–$75,000/year depending on experience

We are hiring a
Business Operations SME II
to support a major logistics initiative within the
Office of the Deputy Assistant Secretary of Defense for Logistics (ODASD)
. This position supports the Contractor Administrative Tracking and Management System (CATMS), which is used to route, validate, monitor, and manage critical documentation, packets, and workflow processes across large-scale logistics programs. In this role, you will support packet tracking, documentation validation, workflow accuracy, and the management of submissions supporting high-visibility defense logistics functions.

This role requires a detail-oriented, highly organized professional who thrives in a structured, fast-paced environment. The ideal candidate demonstrates strong documentation management skills, excellent communication abilities, and hands-on experience with CATMS or comparable DoD correspondence/task management systems.

Minimum Qualifications:


•
Active Secret or Top Secret Clearance
(required)


• Bachelor's degree in Business, Logistics, Supply Chain, Administration, or a closely related field


• 5+ years of experience in business operations, logistics coordination, transportation, or supply chain management


• Direct experience working within DoD, OSD, DLA, TRANSCOM, or similar defense/logistics agencies


• Hands-on experience with CATMS or other task/correspondence management systems (ETMS, DTS, taskers, packet routing systems)


• Strong organizational skills with a proven ability to manage multiple workflows, deadlines, and document tracking requirements


• Experience reviewing, validating, and routing documentation or correspondence packages


• Excellent communication skills and comfort interacting with stakeholders across multiple levels


• Prior military experience (Army, Air Force, Marines) is highly preferred

Key Responsibilities:


• Support the management and movement of documentation, packets, and submissions through CATMS and related workflow systems


• Validate documentation for completeness, accuracy, compliance, and routing requirements


• Track approvals, submission status, and workflow progress across logistics programs


• Maintain visibility into packet movement, deadlines, and action items to ensure timely processing


• Coordinate closely with defense logistics teams, program leads, and administrative stakeholders


• Prepare summaries, updates, and reports related to packet status and workflow bottlenecks


• Assist with quality assurance across document submissions, supporting data accuracy and process compliance


• Provide subject-matter expertise related to CATMS functions, system processes, and best practices


• Support process improvements within administrative workflow and documentation tracking mechanisms

What's in it for you?

A supportive, people-focused environment where you'll have the opportunity to contribute to high-impact work within a respected federal program. As a full-time employee with 11th Hour Service, you'll receive full medical, dental, and vision benefits, paid time off, 11 paid federal holidays, a 401(k) with employer match, annual bonus eligibility, and strong professional development support — including education and certification reimbursement.

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