Ethium Application Engineer

3 days ago

San Antonio, Texas, United States EControls Full time $60,000 - $120,000 per year
Company Overview
EControls is a global leader in innovative, integrated control solutions for internal combustion engines and electric drive systems, serving the off-highway, on-highway, and stationary equipment markets. For decades, the company has partnered with major OEMs worldwide to deliver world-class, full-authority engine management systems tailored to the most demanding applications. With a global network of engine development laboratories and highly skilled engineering teams, EControls provides end-to-end support—including base engine conversion, calibration, hardware, and software development—all backed by deep industry expertise and a commitment to customer success.
Building on this legacy of engineering excellence, EControls launched Ethium, a dedicated lithium-ion battery division focused on advancing electrification in the material handling and industrial equipment sectors. Ethium designs and manufactures robust, intelligent lithium-ion battery systems that offer seamless integration and high performance in demanding applications. Ethium extends the same values and engineering rigor that define EControls—delivering safe, efficient, and fully supported energy solutions.
Across both brands, the company is driven by a passion for solving complex challenges and enabling customer success. EControls and Ethium work to eliminate technical risk, optimize performance, and provide complete solutions through close collaboration and deep application understanding.

We are lookng for a hands-on, driven Application Engineer to join our growing team.  

Primary Duties and Responsibilities
1. Customer Engagement and Strategic Alignment
  • Represent Ethium by EControls' core values, delivering a superior "Service After the Sale" experience.
  • Promote Ethium's value-added benefits as a single-source supplier for MHE battery solutions.
  • Support growth and retention of key accounts through technical engagement with both new and existing customers.
  • Collaborate with the quotation and sales teams to develop technically sound, customer-specific solutions aligned with strategic opportunities.


2. Technical Support and Field Execution
  • Provide technical training including diagnostics, repair procedures, and operational guidance tailored to customer applications and key account technicians.
  • Support installation, commissioning, and field integration of battery systems to ensure reliable performance.
  • Conduct site surveys to assess customer environments, operational needs, and integration readiness.
  • Develop and maintain service support strategies for all product lines, ensuring uptime, safety, and product performance.
  • Identify service requirements for specific products and drive implementation to ensure customer readiness.
3. Issue Resolution and Continuous Improvement
  • Troubleshoot technical issues with customers and support resolution of existing product challenges in the field.
  • Communicate product specifications, issues, and project milestones clearly across internal and external stakeholders.
  • Gather feedback and advise on customer, market, and competitive issues, providing recommendations for resolution.
  • Collaborate with Product Managers to assess customer needs and inform future product development efforts.
4. Engineering Integration and Testing Support
  • Collaborate with cross-functional teams to integrate lithium battery systems into material handling equipment, ensuring seamless compatibility and optimal performance.
  • Analyze system-level requirements and provide engineering support during design, implementation, and testing phases.
  • Participate in prototype development and field testing, delivering feedback to improve product design and performance.
  • Document integration processes, test results, and technical findings to support internal engineering teams and maintain regulatory compliance.


Qualifications
  • 3+ years of relevant experience, preferably in instrumentation and systems for the material handling equipment (MHE) industry
  • BSEE/EET or BSME degree, with an electrical background, preferred
  • Must have proficient computer skills including experience utilizing Outlook, Word, Excel, and PowerPoint
  • Ability to travel extensively (50%) with a clean driving record
.
Position Type, Schedule and Travel
This is a full-time position with an expected 50% travel time. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

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