Operations Manager Construction

Overview
Responsible for management of large-scale wireless infrastructure projects for new site build and modifications to existing facilities. Responsible for fostering customer relationships, growing new business, managing budgets, project timelines, goals, internal staff, and external vendors in accordance with existing contract terms and conditions. Accountable for achieving project milestones and revenue for all assigned projects. Operations Manager will manage cross-functional teams of professional, technical, site acquisition and construction employees/subcontractors through numerous project milestones to project completion and in compliance with established processes and policies established by the company, the client, and regulatory agencies. This position provides the primary interface between the company and the customer. Work is performed with minimal direction and reviewed by senior management. The position reports to the executive director for the geographic area.

Essential Duties And Responsibilities

• Manage large scale projects that include multiple disciplines or cover multiple markets
• Manage all project activities including but not limited to, site acquisition, leasing, due diligence, zoning, pre-construction services, architectural and engineering services, permitting, internal pre- deployment meetings, client deployment meetings, utility coordination, material ordering, construction management, Field scheduling, field safety and quality, fleet and crew readiness, vendor (sub-contractor) management, and closeout packages
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
• Oversee the activity associated with projects. Interface with clients and management on a daily basis as to the status of these projects. Ensure workflow is being achieved and milestones are being reached in a timely fashion. Provide management direction, supervision, and leadership for the Project Team. Insure the successful completion of all project deliverables, and contract compliance
• Create and maintain strong Client relations and communication
• Interpret contracts, communicate scope of work to project team and develop schedule and budget forecasts
• Conduct Weekly meetings with project staff to review individual site progress; Oversee project tracking and documentation
• Maintain proper communications and relations with project personnel; coordinate internal resources and ensure the team has competent personnel to accomplish their respective duties
• Establish, manage, and control budget
• Minimizes our exposure and risk on project
• Effectively communicates relevant project information to superiors
• Resolves and/or escalates issues in a timely fashion
• Effectively applies our methodology and enforces project standards
• Delivers engaging, informative, well-organized presentations
• Ensures timely and accurate invoicing, and monitors receivables for project
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships
• Mentors and properly trains project teams in all aspects relevant to their tasks assigned.
• Other duties as assigned.

Supervisory Responsibilities

• This position will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Manages range of 4-8 subordinates (PM's, CM's, Project Coordinators, and vendors). This position is responsible for the overall direction, coordination, and evaluation of this unit.
• Supervise crews to ensure top quality workmanship
• Interviewing, selecting, and training of employees
• Setting and adjusting their rates of pay and hours of work – foremen are responsible for determining, directing the work of employees
• Maintaining job records for use in supervision or control
• Appraising employees' productivity and efficiency for the purpose of recommending promotions or other changes in status
• Handling employee complaints and grievances; disciplining employees
• Planning the work
• determining the techniques to be used
• Apportioning the work among the employees
• Determining the type of materials, supplies, machinery, equipment, or tools to be used
• Controlling the flow and distribution of materials and supplies
• Providing for the safety and security of the employees or the property
• Planning and controlling the budget
• Monitoring or implementing legal compliance measures.

Knowledge, Skills And Abilities

• Effective communication skills
• Strong working knowledge of all aspects of the wireless tower industry including environmental/FAA/FCC compliance, leasing, planning, and construction management
• Be always fully knowledgeable on project status
• MS Word, Excel, Power Point, Internet navigation and e-mail usage required
• Ability to maintain confidentiality *essential*
• Ability to interact, in a respectful manner with clients, consultants, property owners and staff
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Qualifications

• College degree or equivalent work experience in the wireless site development industry
• Minimum 3 years of work experience in the wireless site development industry *REQUIRED*
• Demonstrated expertise in managing wireless site development professionals through prior experience in network deployment projects, site acquisition or construction management responsibilities
• Experience with LTE, UMTS, ETTCS, NSB, Mods, MW backhaul
• Must be able to travel

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is required to walk much of the time. The employee is also occasionally required to sit.
• The employee must regularly lift and/or move up to 75 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee regularly works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is regularly exposed to wet and/or humid conditions and extreme heat. The employee is frequently exposed to risk of electrical shock and vibration. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold.
• The noise level in the work environment is usually moderate.