Warehouse / Delivery Driver

POSITION SUMMARY

Provides excellent customer service by making prompt and courteous deliveries and pickups to our customers while providing quality customer service. Maintain contact with the Office to receive delivery and/or pickup instructions. Will stage, load, and unload products and stock and maintain warehouse inventory. Performs all job responsibilities in a safe, timely and efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Load company vehicle tie down materials and perform required vehicle safety checks prior to operating vehicle.
• Deliver load in a timely manner in accordance with company's standard of quality customer service.
• Operate company vehicle in a safe and courteous manner, complying with company operational policies, procedures, and standards
• Complete appropriate paperwork and obtain customer signature. This includes packing slips, proof of deliveries and route sheets.
• Listens to and resolves customer complaints.
• Assist with unloading company vehicle at destination to include unloading product off truck, operating forklift and lifting and carrying materials as needed.
• Ensure the vehicle is maintained in a neat and orderly fashion. This includes washing and general maintenance of the vehicle.
• Inform Manager of any new sales opportunities.
• Relay information of potential problems or competitors to the Warehouse Manager.
• Filling customer orders by retrieving material from the warehouse and other locations
• Completing damage reports
• Using scanner to document incoming and outgoing product
• Packaging products for shipping (shrink wrapping, boxing, labeling)
• Moving materials to warehouse storage
• Moving waste to dumpsters
• Operating within standard operating procedures and Job Safety Analysis
• Operating forklift and or truck
• Cleaning and maintaining work area
• Perform other related duties as assigned.

Requirements

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Maintaining a good driving record, previous forklift experience
• Valid Driver's license and can pass insurance underwriters
• Previous industry experience preferred
• Excellent Communication Skills and Customer Service Oriented
• Shows ability to follow written and oral instructions
• Map reading skills required
• Demonstrate various skills including; Customer Focus, Dependability, Teamwork, Coordination, Organization, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance
• Some computer skills preferred
• Be able to work independently or as part of a team with minimal supervision
• Ability to prioritize and organize workflow on a daily basis to accomplish required tasks

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. Also includes working outdoors in elements/weather.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.