Credit/Collections Representative– Entry Level

22 hours ago

San Antonio, Texas, United States millenniumsoft Full time

Position : Credit/Collections Representative– Entry Level

Location : San Antonio, TX

Duration : 3 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Accounting/Finance

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Workdays/hours: M - F 8am - 5pm

Job Description:

  • In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client.
  • Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns, and assisting with resolution of escalated collection issues.

Primary Duties/Responsibilities:

  • Proactively monitor and reconcile customer accounts
  • Identify, and facilitate the resolution of, disputed receivables.
  • Provide exceptional customer support, responding to account queries in a timely and professional manner
  • Maintain a detailed understanding of customer contracts and how they impact the collections process
  • Maintain accurate and up to date customer account documentation
  • Proactively escalate to internal support partners and Sr Management as appropriate
  • Identify, and communicate process improvement opportunities to Manager as appropriate

Qualifications

Required:

  • 2+ years in commercial collections
  • Strong analytical/problem solving skills
  • Excellent communication skills (written and oral)
  • Superior customer service skills
  • Good Administrative skills
  • Strong attention to detail and goal oriented
  • Ability to prioritize and manage multiple responsibilities
  • Contract Analysis
  • Knowledge of collection techniques (i.e., skip tracing)
  • Strong Microsoft Excel skills
  • High School Degree or equivalent
  • Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.

Preferred:

  • Direct experience with SAP
  • Working knowledge of Microsoft Office
  • Experience working in a shared service center
  • Bachelor's Degree in Finance / Accounting / Economics

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