Enterprise Solutions Manager

Working with our business partners to create, improve and sustain industry and infrastructure. Orbital Engineering has been driven by this core purpose for more than 50 years - energizing Orbital team members and helping our clients solve challenging and complex problems with innovative engineering, inspection, and construction solutions. Orbital team members are guided by the fundamental beliefs of building trusted relationships, personal accountability, innovation, and excellence in everything we do. Orbital is looking for others to join our team to continue activating our purpose and embrace our values.

The Enterprise Solutions Manager is the primary connection point between Orbital's operational departments and the
Technology & Innovation (TIN) division.
This role identifies operational challenges, facilitates discovery, evaluates potential solutions from external vendors, and collaborates with TIN directors to scope internally developed tools.
This is a fully remote position within the United States.
The Enterprise Solutions Manager plays a central role in defining clear requirements, shaping solution pathways, and coordinating projects involving external resources. The Enterprise Solutions Manager also maintains a strong understanding of TIN's current platforms, capabilities, and services to proactively identify opportunities where existing tools can positively impact operational performance.

This is a strategic, high-visibility role requiring strong analytical abilities, excellent facilitation skills, and the capability to drive clarity in complex, cross-departmental initiatives. The ideal candidate operates independently, communicates effectively with stakeholders at all levels, and supports technology decisions that advance operational efficiency across the organization.

Essential Duties And Responsibilities
Operational Discovery & Requirements Definition

• Lead discussions with operations leadership, project managers, field staff, and subject matter experts to identify workflow challenges and improvement opportunities.
• Facilitate discovery sessions, process reviews, and root-cause analyses.
• Document current-state and future-state workflows using diagrams, narratives, and structured requirements.
• Convert operational needs into functional requirements, user stories, and scope definitions suitable for TIN teams.

Internal Capability Awareness & Opportunity Discovery

• Maintain an expert-level understanding of current TIN capabilities, tools, platforms, and services.
• Identify areas across operations where existing solutions can provide immediate value.
• Proactively introduce internal tools to operational stakeholders and recommend opportunities for adoption.
• Evaluate operational workflows for alignment with existing TIN technologies before pursuing external solutions.
• Collaborate with TIN directors to assess how internal capabilities may be extended or configured to address emerging operational needs.

Solution Evaluation & Vendor Research

• Investigate and evaluate external vendor solutions, technologies, and platforms that may address operational needs.
• Coordinate vendor demonstrations, proofs-of-concept, and capability reviews.
• Develop comparative analyses capturing functionality, pricing, integration needs, data considerations, scalability, and operational impact.
• Prepare structured recommendations for buy vs. build decisions and present findings to TIN and operational leadership.

Internal Collaboration & Solution Scoping

• Work directly with managers of Software Development, AI, GIS, Field Technology, Enterprise Systems, and other TIN teams to translate requirements into potential technical approaches.
• Support the creation of feasibility assessments, solution concepts, and level-of-effort estimates.
• Provide operational context throughout the design and planning phases to maintain alignment with user needs.

Project Coordination & Vendor Management

• Lead or coordinate projects involving external development teams, consultants, and SaaS partners.
• Develop and maintain project schedules, deliverable tracking, communication plans, and risk identification.
• Act as a central point of contact between vendor resources, TIN teams, and operational stakeholders.
• Prepare structured project updates and present status, decisions, and risks to TIN leadership.

Change Management & Solution Adoption

• Support the rollout of new systems or process improvements through communication plans, training coordination, and documentation.
• Monitor early-phase adoption, collect user feedback, and collaborate with TIN management on refinements as needed.
• Maintain user-facing documentation, guides, and reference materials for systems supported through this role.

Solution Intake & Pipeline Oversight

• Maintain a structured intake pipeline for operational requests across the organization.
• Track initiative status from discovery through evaluation, development, and deployment.
• Provide regular visibility to leadership on pipeline progress, capacity considerations, and upcoming priorities.
• Contribute to the ongoing refinement of the intake → discovery → solutioning workflow used within TIN.

Qualifications
Required:

• Bachelor's degree in Business, Engineering, Information Technology, or related discipline—or equivalent experience.
• 5+ years of experience in business analysis, solutions management, operations technology, or related roles.
• Demonstrated experience leading discovery sessions, gathering requirements, and evaluating solutions.
• Strong understanding of enterprise platforms such as ERP, CRM, document management, data systems, and operational workflows.
• Experience coordinating projects that involve external vendors or technical implementation partners.
• Excellent communication, facilitation, and presentation skills.
• Ability to translate complex operational issues into clear, structured requirements.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.

Preferred

• Experience within engineering, construction, utilities, or industrial services environments.
• Familiarity with systems such as Deltek Vantagepoint, Egnyte, Oracle Aconex, GIS platforms, and custom software ecosystems.
• Experience supporting data or AI-driven tools and analytics initiatives.
• Background in business process optimization, Lean, or continuous improvement methods.
• Project management certifications (PMP, Agile, etc.) are beneficial.

Key Competencies

• Cross-functional leadership
• Analytical problem framing
• Internal capability awareness
• Vendor and market evaluation
• Opportunity identification
• Stakeholder engagement
• Solution prioritization
• Project coordination
• Clear communication
• Strategic and conceptual thinking

Orbital Engineering, Inc. has provided worldwide professional engineering and consulting services since 1969. Our commitment to quality, responsiveness, and attention to detail has earned us the reputation as a leading provider of engineering and design services.
A commitment to excellence and hard work will be rewarded with a competitive salary, career advancement opportunities, and an excellent benefits package including medical, dental, vision, prescription drug, 401(k), and supplemental insurance.
Orbital Engineering, Inc. is an Equal Opportunity Employer, EEO/AA/M-F-V-D. Orbital Engineering, Inc. seeks diversity among its employees. Reasonable accommodations may be made to enable individuals to perform the essential job functions.