Patient Care Advocate

6 days ago

Colorado Springs, Colorado, United States Serenity Mental Health Centers Full time

Want to Make a Difference for Others Through Healthcare? Welcome to Serenity. 

If you've ever thought about a career in healthcare but didn't know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.  

No Healthcare Experience? We'll Teach You.

We're not looking for medical jargon — we're looking for heart. If you're compassionate, a great listener, and eager to share options to help people truly heal, you'll fit right in. We'll teach you the clinical side — you bring the empathy, energy, and commitment to making every patient feel seen and supported.

The Role: Patient Care Advocate | Colorado Springs, CO

In this role on our clinical support staff, you'll listen and help guide patients, educate and encourage them toward better options for their mental wellness (especially when meds haven't helped), and make sure they feel truly seen, heard, and cared for.

What You'll Be Doing:

  • Guiding patients through their mental wellness options, making education on TMS treatment simple and supportive
  • Listening with care and documenting the details of mental health status, symptoms, and medication history
  • Teaming with providers for a seamless transition from consultation to treatment
  • Making care plans clear, empowering patients to feel confident every step of the way

Who We Are: 
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. 

Serenity Healthcare is an equal opportunity employer – if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.  

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly. 

What You Need:

  • 2+ years of full-time, high-quality customer-facing experience
  • Authentic people skills – you build trust easily and connect genuinely
  • Ability to handle concerns with empathy and guide to solutions
  • A handle on the details and cool under pressure, even when juggling a lot
  • Strong written and verbal communication – clear, calm, and professional

Why You'll Love Working at Serenity:

  • Fulfillment – make a real difference for others as you help our patients 'take back their lives'
  • Shortened work week (three 13-hour shifts)
  • Huge growth/promotion potential as we continue to expand
  • Competitive pay
  • Luxe-level benefits: We cover 90% of medical, dental & vision
  • 401(k) – because your future deserves self-care too
  • 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge

  • Parent Recovery Advocate

    4 days ago

    Colorado Springs, Colorado, United States Youth Advocate Programs Full time $39,520 - $80,000 per year

    Status: Part Time Hourly FLSA Classification: Non-ExemptSummary of the Position: Flexible, hourly part-time position working with Adults and individuals whose problematic substance use issues have led to their involvement with the child welfare system.   The Parent Recovery Advocate helps parents to achieve the goals in their individualized Recovery...

  • Eligibility Advocate

    6 days ago

    Colorado Springs, Colorado, United States ROCKY MOUNTAIN HEALTH CARE SERVICES Full time $22 - $25

    Job Details Job Location:    Colorado Springs Explorer Location - COLORADO SPRINGS, CO Position Type:    Full Time Education Level:    None Salary Range:    $ $25.42 Hourly Travel Percentage:    Up to 50% Job Shift:    Day Job Category:    Health Care Description POSITION SUMMARY: The Eligibility Advocate is responsible for...

  • Patient Care Coordinator

    2 days ago

    Colorado Springs, Colorado, United States Porch Light Health Full time $24,960 - $49,920 per year

    Job SummaryPorch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted...

  • Patient Service Representative

    5 days ago

    Colorado Springs, Colorado, United States CommonSpirit Health Mountain Region Full time $18 - $27

    Welcome to CommonSpirit Health Mountain RegionCommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high...

  • Patient Service Representative

    4 days ago

    Colorado Springs, Colorado, United States CommonSpirit Health Mountain Region Full time $18 - $27

    Welcome to CommonSpirit Health Mountain RegionCommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high...

  • Patient Care Coordinator

    2 days ago

    Colorado Springs, Colorado, United States True North Health Center Full time $17,000 - $22,000 per year

    True North Health Center is calling all customer service professionals who are interested in a full-time Front Office Coordinator & Receptionist in the Colorado Springs, Colorado area to apply to join our amazing office teamWHY YOU SHOULD JOIN OUR TEAMWe are an established company in this industry and we invest in our team and offer real opportunities for...

  • Patient Care Assistant ICU Nights

    1 hour ago

    Colorado Springs, Colorado, United States UCHealth Full time

    Location: UCHealth UCHlth Memorial Hosp Central, US:CO:Colorado Springs Department: Intensive Care Unit FTE: Full Time, 0.9, 72.00 hours per pay period (2 weeks) Shift: NightsPay: $ $24.83 / hour. Pay is dependent on applicant's relevant experience Minimum Requirements: Basic Life Support (BLS) Healthcare Provider within 30 days of hire.At UCHealth, We...

  • Patient Care Assistant PCU Nights

    6 days ago

    Colorado Springs, Colorado, United States UCHealth Full time $30,000 - $60,000 per year

    Location: UCHealth UCHlth Memorial Hosp Central, US:CO:Colorado Springs Department: MHC Progressive Care Unit FTE: Full Time, 0.9, 72.00 hours per pay period (2 weeks) Shift: NightsPay: $ $24.83 / hour. Pay is dependent on applicant's relevant experience Minimum Requirements: Basic Life Support (BLS) Healthcare Provider within 30 days of hire.At...

  • Patient Care Assistant Float Pool Nights

    5 days ago

    Colorado Springs, Colorado, United States UCHealth Full time $42,000 - $72,000 per year

    Location: UCHealth UCHlth Memorial Hosp Central, US:CO:Colorado Springs Department: Staffing Office * FTE: Full Time, 0.9, 72.00 hours per pay period (2 weeks) Shift: NightsPay: $ $24.83 / hour. Pay is dependent on applicant's relevant experience Minimum Requirements: Basic Life Support (BLS) Healthcare Provider within 30 days of hire.Staffing Office...

  • Veterinary Assistant

    2 days ago

    Colorado Springs, Colorado, United States Livewell Animal Urgent Care of Colorado Springs Full time $35,000 - $55,000 per year

    Role SummaryWe are currently seeking a Veterinary Assistant to join our growing team. The Veterinary Assistant is responsible for assisting Veterinarians and Credentialed Veterinary Technicians in the care of animals, the hospital, and all medical equipment and machinery. Assistants will help maintain a clean, efficient, and healthy environment for animals...