Sales Advisor

Job Overview

As a Sales Advisor / Administrative Assistant, you will be the vibrant heartbeat of our team, seamlessly blending customer service with administrative excellence. Your role will be pivotal in ensuring that our operations run smoothly while providing an exceptional experience for our clients. You'll engage with customers, manage front desk activities, and support various administrative functions that keep our business thriving. Top Tint Service is Decatur's trusted supplier of premium vehicle and architectural enhancements. We specialize in Automotive Window Tinting, Paint Protection Film (PPF), Vehicle Care, and Residential/Commercial Window Tinting. From premium window films that keep your home, office, or vehicle cool and comfortable to PPF that protects your paint, we strive to enhance every aspect of our clients' experience.

What you'll do

• Greet and assist customers at the front desk, delivering outstanding customer service with a friendly demeanor.
• Manage multi-line phone systems, ensuring all calls are answered promptly and directed appropriately.
• Respond promptly to leads via phone and email
• Maintain organized office management practices, including filing, data entry, and calendar management.
• Provide information about automotive and residential/commercial tint services, along with all other products offered
• Utilize QuickBooks for bookkeeping tasks and financial record-keeping to support the sales team.
• Manage check-out process for departing clients
• Provide clerical support by proofreading documents and ensuring accuracy in all communications.
• Collaborate with team members to enhance customer support initiatives and improve service delivery.
• Assist in managing schedules and appointments as a personal assistant to ensure efficient time management.
• Leverage Google Workspace and Microsoft Office tools to create reports, presentations, and other essential documents.
• Assist with social media and content tasks (posting updates, capturing photos/videos, and supporting marketing initiatives)
• Assist with vehicle pick-up and drop-off
• Support co-workers with daily tasks
• Manage shop inventory
• Run errands such as picking up supplies and products

Basic qualifications

• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent phone etiquette and strong communication skills, both verbal and written.
• Proactive self-starter, resourceful, and independent
• Thrives in a fast-paced environment
• Strong interpersonal and customer service skills
• Sales-oriented mindset - seeing every interaction as a chance to represent and grow the business
• Professional, polite, and respectful in all interactions
• Strong time management skills and ability to meet deadlines
• Composed under pressure, maintaining effectiveness in busy situations
• Skilled at managing emails, calls, and messages efficiently
• Detail-oriented with strong organizational and problem-solving skills
• High energy and motivated to contribute to team success

Preferred qualifications

• Bilingual proficiency is a plus to better serve our diverse clientele.
• Familiarity with office management tasks and clerical experience will set you apart.
• Proficiency in computer literacy, including typing skills and familiarity with both Google Workspace and Microsoft Office applications.

Why you'll love it here

We are dedicated to fostering an environment where our employees can flourish both personally and professionally Our commitment to your well-being translates into a supportive workplace that values your contributions. At Top Tint Service, we do more than deliver excellent tinting and protection solutions — we create an environment where our team can grow and succeed. Here's why you'll enjoy working with us:

• Positive Culture: We pride ourselves on maintaining a supportive and welcoming workplace. From team events to celebrating milestones, we value our people and show appreciation for their hard work.
• Growth Opportunities: As a rapidly expanding company, we're committed to helping our employees develop their skills and grow within the business.
• Industry Excellence: Work with respected brands like XPEL in a modern, professional shop environment.
• Team Spirit: Be part of a team that feels more like family. We succeed together, and we celebrate our wins together.
• Work-Life Balance: We respect your time and encourage a balanced lifestyle.

Customer-Centric Values: Join a company built on providing exceptional service, treating every client like family, and delivering results you can be proud of.

Our benefits include:

• A collaborative work atmosphere that encourages growth and development.
• Opportunities for professional advancement within the organization.
• A culture that prioritizes work-life balance and employee satisfaction. Join us as we create memorable experiences for our customers while building a fulfilling career together

Requirements

• Minimum 2 years of customer service experience (front desk preferred)
• At least 1 year of sales experience
• Valid driver's license with a clean driving record
• Aligned with company values and customer-first principles
• Positive attitude, fostering an inclusive and supportive work environment
• Ability to build strong, authentic client connections

Job Type: Full-time

Projected Total Compensation: $60, $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Ability to Commute:

• Decatur, GA Required)

Ability to Relocate:

• Decatur, GA 30032: Relocate before starting work (Required)

Work Location: In person