Current jobs related to Patient Access Representative - Mesa, Arizona - Women's Care
-
Patient Access Representative
37 minutes ago
Mesa, Arizona, United States Women's Care Full timeWomen's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology,...
-
Patient Services Representative/Retail Associate
14 minutes ago
Mesa, Arizona, United States Thomas Cuisine Full timeJoin Our REAL Food MissionPatient Services Representative/Retail Associate - Healthcare | Location: Mesa, AZ 85201Compensation: $16-18 per hour| Full-TimeSchedule: N/AJob SummaryAs a Patient Services Representative/Retail Associate, you'll energize the team by leading, mentoring, and training associates to deliver top-tier customer service. You'll take...
-
Mesa, Arizona, United States Banner Health Full timePrimary City/State:Mesa, ArizonaDepartment Name: Banner Staffing Services-AZWork Shift: DayJob Category:Revenue CycleGood health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. We've united under a common goal: Make health care easier, so life can be better. It's...
-
Mesa, Arizona, United States Banner Health Full timePrimary City/State:Mesa, ArizonaDepartment Name: Vascular Access Team-HospWork Shift: NightJob Category:Clinical Care$10,000 Hire-On Incentive AvailableExcellent health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. Do you like the idea of making a positive...
-
Mesa, Arizona, United States Reimagined Parking Full timeCustomer Service Representative Mesa Gateway AirportApplication Deadline: 27 January 2026Department: Operations - Field(OPS001)Employment Type: Full TimeLocation: R190-1_7255 E RAY RDReporting To: Location ManagerCompensation: $16.50 / hourDescription Customer Service Representative answers phone calls from customers and employees. Provides consistent and...
-
Certified Patient Care Assistant Renal Diabetic
5 minutes ago
Mesa, Arizona, United States Banner Health Full timePrimary City/State:Mesa, ArizonaDepartment Name: Med/Surg-Hosp-Renal/Diabetic3AWork Shift: VariedJob Category:Clinical Care*Licensed CNA/LNA are eligible for a $3,000 Sign on bonusYou have a place in the health care industry. At Banner Health, caring for people is at the core of all we do. We are committed to diversity, equity and inclusion. If that...
-
Medical Receptionist
17 minutes ago
Mesa, Arizona, United States Center for Vein Restoration Full timeJoin a Healthcare Team Where You BelongAt Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation's premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with...
-
Representative - Medical Records
37 minutes ago
Mesa, Arizona, United States Atlas Healthcare Partners Full timeBanner Surgery Center – Desert is managed by Atlas Healthcare Partners. Located on the Banner Desert Medical Center campus, the surgery center offers exceptional care and outstanding customer service to patients and physicians in the heart of Mesa. This ASC is adaptable to all specialties and offers six operating rooms and one procedure room. Banner...
-
Medical Receptionist
41 minutes ago
Mesa, Arizona, United States Center for Vein Restoration Full time $17 - $19Job Details Job Location: AZ - Mesa - Mesa, AZ 85202 Position Type: Full Time Education Level: High School Salary Range: $ $19.00 Hourly Travel Percentage: None Job Shift: Day Job Category: Admin - ClericalJoin a Healthcare Team Where You BelongAt Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient...
-
Pharmacy Claims Representative 2
45 minutes ago
Mesa, Arizona, United States Dragonfly Health Full timeMust be able to work: Monday - Friday, 2:30pm to 11pm EST plus every fourth weekend Essential FunctionsNote: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary...
Patient Access Representative
13 hours ago
Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.
The Patient Access Representative is the first face and voice of Women's Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient's experience with us is extraordinary.
- Greet all patients and visitors with a smile in a prompt and courteous manner.
- Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women's Care patient identification policy.
- Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals.
- Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.).
- Set up payment plans for patients unable to pay balances per Women's Care Payment Plan policy.
- Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions.
- Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women's Care Values
- Confirm all unconfirmed appointments for the next business day.
- Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur.
- May assist patients who are having difficulty with online registration or completion of forms.
- Schedule or reschedule appointments.
- May act as a back up to verify patient insurance information and determine possible patient payment responsibility.
- Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider.
- Schedule any follow up appointments upon patient check out.
- Ensure all appointments in eCW are "checked out" at the end of each day or appropriately updated.
- Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room.
- Demonstrate and embody the Women's Care mission and core values.
- Compliance with all HIPAA rules, regulations, and guidelines.
- Other duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter.
- Strong organizational skills required.
- Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor.
- Strong verbal and written communication skills.
- Deadline-driven and detail-oriented.
- High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office.
- Ability to multi-task in a high-volume and dynamic atmosphere.
- Ability to communicate and work efficiently with patients, co-workers, and providers.
- Must be dependable, reliable, and punctual.
Preferred Skills:
- Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus.
- General knowledge of medical terminology and billing is beneficial.
- Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus.
WHY JOIN WOMEN'S CARE?
We Offer:
- Competitive compensation package
- Health, dental, and vision benefits
- Paid time off and paid holidays
- 401k plan
- An opportunity to make a difference in patients' lives every day
Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of 'Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values.
Compassion & Empathy: Treating patients like valued friends and family
Accountability: Taking responsibility for our actions and behaviors
Respect: Acting respectfully in every interaction
Excellence & Quality: Providing the safest, highest quality of care
