Technical Trainer

5 days ago

Albany, New York, United States Capital District Transportation Authority Full time

Description
The Technical Trainer is responsible for developing the knowledge and skills of maintenance technicians, ensuring that they perform their duties safely, efficiently, and effectively. This role requires a deep understanding of mechanical and electrical systems related to heavy-duty transportation vehicles, including diesel, electric, and gas bus fleets. The Technical Trainer will provide ongoing skill assessments, refresher training, safety education, and quality assurance inspections while mentoring employees for career advancement.

Duties And Responsibilities
Training & Development:

  • Train all maintenance employees, both existing and new, based on the standards currently in place for each job classification.
  • Assess skill levels and identify training needs that, depending on the subject matter, may be handled in-house or through a more specialized outside vendor.
  • Train employees for promotion and career advancement within the maintenance department.
  • Develop, maintain, and update training materials to align with industry standards.
  • Schedule and oversee vendor-led training programs.
  • Conduct new tools and equipment training as needed

Safety & Compliance

  • Conduct annual refresher training on hazardous materials, safety protocols, lockout/tag-out procedures, MSDS, and infectious disease control.
  • Ensure all maintenance staff adhere to high-voltage safety protocols when working on EV vehicles.
  • Oversee compliance with ASE certification requirements, assisting technicians in achieving necessary certifications (e.g., ASE Master Technician Transit Bus certification).

Quality Assurance & Technical Support

  • Perform weekly Quality Assurance (QA) inspections on post-repair work across all divisions.
  • Provide technical and troubleshooting assistance for diesel, electric, and hybrid vehicle systems.
  • Assist in diagnosing and repairing high-voltage electrical components, CAN-BUS and J1939 low-voltage systems, and other complex mechanical and electrical issues.
  • Maintain accurate training and QA documentation, including reports, evaluations, and compliance records.

Coordination & Administrative Responsibilities

  • Organize and document training sessions, including scheduling and attendance tracking.
  • Coordinate local and state Roadeo events to assess technician skills and promote excellence in fleet maintenance.
  • Serve as a mentor, guiding and supporting maintenance employees in developing their technical expertise.
  • Assist in maintaining maintenance records and general administrative tasks as assigned.

Requirements
Experience:

  • Significant experience in fleet maintenance, including diesel, electric, and gasoline vehicle repair.

Education

  • High School Diploma/GED required; vocational or technical certification in vehicle repair preferred.

Technical Knowledge

  • Expertise in mechanical systems, electrical diagnostics, and troubleshooting of heavy-duty vehicles.
  • Ability to read and interpret schematics, technical manuals, and repair procedures.
  • Familiarity with CAN-BUS and J1939 communication protocols for vehicle diagnostics.
  • Understand safety regulations and high-voltage PPE requirements for EV maintenance.

Technology Skills

  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

Certifications

  • ASE Master Transit Bus certifications required (Must be able to obtain within 12 months).
  • Class A CDL with Wrecker, Air Brakes, and passenger endorsement required.

Soft Skills

  • Strong written and verbal communication skills.
  • Ability to organize and execute training efficiently.
  • Ability to work collaboratively with team members and mentor technicians.

Working Conditions

  • Work will be performed in an open garage environment, where employees may be exposed to extreme temperatures, humidity, dust, and vehicle fumes. Physical requirements include standing, walking, bending, kneeling, and occasionally climbing.
  • Travel between the Albany, Schenectady, Troy, and Glens Falls divisions may be required.

Compensation
$44.29/hour

Benefits
CDTA offers medical, dental and vision coverage along with a pension plan, life insurance coverage and paid time off.

  • This is a Union environment in association with the Amalgamated Transit Union, Local 1321

At CDTA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. CDTA believes that diversity and inclusion among our employees is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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