CIA Sales Coordinator

1 week ago

Troy, Ohio, United States Clopay Corporation Full time

Clopay Corporation is North America's largest garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success, and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a CIA Sales Coordinator in our Troy, Ohio, location.

Purpose: Provide commercial estimating, sales, and project management support for all commercial customers. Drive commercial budgeted sales and initiatives while maintaining margin and return, and allowance guidelines.

Dimensions: Encompasses commercial product communication, technical expertise, fundamental installation understanding, and quotations of Clopay products. Customers include both external clients and internal employees.

  • Responsibilities/Principal Duties:
  • Qualify, interpret, create, and sell commercial project opportunities through customers within an assigned region by understanding building application, architect design intent, code compliance, market pricing, margin guidelines, and technical requirements that can vary broadly in nature
  • Compare competitive market intelligence in the top regional markets on comparable products, market pricing, and competitor news with key commercial customers utilizing Sr. and Lead Commercial Coordinators
  • Interpret, create and supply complex submittal documents after project award that include product data sheets, accurate shop drawing details, installation instructions and code compliant material
  • Build trusted advisor relationships with large commercial customers, contractors, and architects by providing recommended products for applications, technical expertise, and clearance requirements to ensure a trouble-free product and installation
  • Determine pricing/margin requirements on a per-project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision.
  • Interpret and comprehend engineering and technical documents for commercial projects.
  • Ability to interpret and read project blueprints, drawings, door schedules, elevations and specifications
  • Serve as a point of contact for commercial technical questions
  • Work with architects and specifiers who call in for design assistance
  • Review monthly region quote logs to target specific follow up opportunities
  • Other duties as assigned

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