Facilities Manager

Our secret to leading the way in hospitality? We put our people first

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Facilities Manager will be responsible for an assigned region to oversee existing Shacks and respective vendors. FM will assist in setting up vendors and contractors during new Shack openings. Varying schedule according to needs of business and/or requirements of the role. Expect long working hours and a changing schedule. During openings and emergencies, long days and late nights. This includes during the required travel. Must be reachable 24/7 for emergencies.

Job Responsibilities and Duties

• Setting up vendor maintenance contracts and work with Legal and Risk Management teams
• Manage all aspects of Service Channel platform
• Integrate with Operations teams / train and advise on Service Channel Platform Channel communication from Ops teams to appropriate teams
• Assist with escalated invoices & aged work orders
• Manage new store set up for Service Channel, Partstown, Warranty Manage asset system / Bartender software labeling Assist Facilities Managers with onboarding new vendors
• Assist with analytics reporting Update Shakesource content

Related Experience

• Related knowledge of Repair Tech (Mechanical and Kitchen Equipment).
• Restaurant industry background or related experience

Knowledge, Skills, Abilities

• 1-2 years+ related experience in Construction.
• Proficiency in Word / Excel / Adobe
• Able to multitask and meet deadlines
• Able to effectively communicate and work cross-functionally with all departments

Education or Certificate Details

• Engineering, Project Management, or Related Field

Education Requirements

• Associate Degree
• Bachelor's Degree - Preferred

Physical Requirements

• Precise hand/eye coordination
• Basic keyboarding or other repetitive motions
• Operation of heavy equipment or operation of vehicles
• Lifting/pushing objects weighing over 10 lbs.
• Climbing and working in awkward and cramped positions

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability Insurance*

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Access to Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care Accounts*

Development and Growth Opportunities

• Eligibility criteria applies

Pay Range - $78, $129,888.00 *The salary paid to a successful applicant will depend on the applicant's experience, qualifications, business needs and resources, and the candidate's location.

Click the " Apply " button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.