Residency Program Manager

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

Pay Range:

Scheduled Weekly Hours:

Position Overview

Serves as an administrative leader for assigned graduate medical education (GME) program(s) and partners with the GME Director, and Program Director(s) in the operational and financial management of the program(s). Responsible for the day-to-day administration of the residency training program and assists the Program Director in developing and maintaining the educational quality of the training program and ensuring compliance with ACGME accreditation standards and other regulatory requirements. Functions as a liaison between the GME Director, Program Director, residents, other GME team members, participating sites, and other systems departments.

• Assesses, plans, implements and evaluates services of assigned Capital Health residency programs in a coordinated manner with Program Director(s).
• Understands ACGME requirements and works with Program Director and GME team for compliance and implementation of program changes as accreditation requirements change.
• Provides Capital Health Graduate Medical Education Department with timely, accurate information for all accrediting agencies, including but not limited to Duty Hour Monitoring, Resident assignments and other reports as needed for ACGME, CMS, state, federal and other regulatory bodies. Electronically manages Duty Hours and assures compliance, including monitoring and tracking off-site rotations in an accurate and timely manner, following guidelines set forth by the GME Department, CH Finance Department, ACGME and CMS requirements.
• Assists Program Director, by performing a variety of support duties pertaining to the recruitment of residents. Assures ERAS system is online, downloads and filters files in a timely manner to meet established deadlines. Answers inquiries from and arranges interviews for prospective residents. Coordinates interviewing schedules between applicants, faculty and residents and processes all date pertinent to the hiring process.
• Works with program directors to prepare appropriate reports for CH and ACGME as well as other required reports within established guidelines and timeframes. Establishes and implements formal policies, along with program directors, for residency programs in compliance with Institutional and Program Requirements of the ACGME.
• Partners with Program Director(s), by performing a variety of functions pertaining to the recruitment of residents. Assures ERAS system is online, downloads and filters files in a timely manner to meet established deadlines. Coordinates interviewing schedules between applicants, faculty and prospective residents, and manages the hiring process in coordination with Human Resources.
• Serves as liaison with public and private organizations, particularly those involved with the credentialing, licensing and supervising the residents and programs.. Maintains current information on requirements from all credentialing and regulatory agencies involved.
• Coordinates scheduling and tracks all documents for residents related to graduate medical education requirements, including but not limited to BLS, ACLS In-Training Exam and Board Exam preparation.
• Reviews budget requirements regularly, maintaining records of all Resident and Faculty expenditures and provides regular budgetary reports to the Program Director, and GME Director and Capital Health as requested.
• Monitors New Innovations Evaluation module monthly and reports compliance to Program Director. Coordinates schedule and electronic data reports for the Clinical Competency Committee. Enters Milestone data into ACGME ADS to document resident progression in training program. Partners with Program Director in coordinating residency program events such as In-Training Exam, Orientation, Graduation functions, etc. Acts as proctor and assistant as needed. Maintains Portfolio and custom data modules of New Innovations updating data on scores, Scholarly Activity, and Milestones on a regular basis.
• Serves as a liaison with departments at Capital Health such as Human Resources, Accounting, Materials Management, etc. Maintains confidential personnel files for residents, processes time and tracks PTO in accordance with policy and procedure. Processes timely and accurately requisitions, invoices and expense reports, determines appropriate accounting codes, and obtain necessary signatures.
• Manages maintenance of web-based information, including intranet site and residency internet sites and information.
• Maintains Program Director's calendar with accuracy, updating as changes occur. Schedules meetings and coordinates meeting arrangements, including facilities, catering, and logistics assuring smooth functioning of events. Makes travel arrangements as needed. Attends meetings, taking and distributing minutes as required.
• Organizes data and information on a regular basis, maintains binders for ACGME review. Ensures maintenance of hard copy and computer files regularly. Maintains existing databases in standard and specialized database applications. Coordinates alumni relations, including maintaining data base, surveys, etc.
• Prepares, edits, and proofreads letters, memoranda, documents, and presentations from drafts or independently in a timely manner. Ensures all clerical functions related to assigned programs are completed efficiently and timely.
• Develops and manages the Block Schedule, monthly rotation schedules, on-call schedules and Health Center clinical schedules, in coordination with the Program Director(s) or designee's direction according to ACGME requirements. Manages the off-site rotation process, providing required documents to receiving facility, communicating with appropriate Capital Health departments (Risk, Legal, GME, etc.) and maintains documentation in resident file. Manages workflow according to the Academic Calendar meeting deadlines for accreditation activities, partnering with Program Director(s) in a pro-active manner, with flexibility for unplanned events.
• Collaborates with other staff, managers and directors to assure that needs of all learners at Capital Health have equal access to learning without interfering with colleague learners in other areas.
• . Performs other duties as assigned.

• Bachelor's degree required. In lieu of a bachelor's degree, five years related experience with a high school diploma would be accepted.
• One-year related healthcare or education experience, or an equivalent combination of experience, education, and training.
• Training Administrators of Graduate Medical Education (TAGME) certification highly regarded.

• Frequent physical demands include: Sitting
• Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
• Continuous physical demands include: Talk or Hear
• Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 15 lbs.
• Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Accurate Depth Perception, Accurate Hearing
• Anticipated Occupational Exposure Risks Include the following: Airborne Communicable Disease , Dust/Particulate Matter

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

Healthcare FSA

Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

Voluntary Life Spouse

Voluntary Life Employee

Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.