OCM/Trainer

7 days ago


Baltimore, Maryland, United States Cyquent Inc Full time $124,800 - $186,240 per year

OCM/Trainer - 100% Remote, preferable someone close to Maryland

Duration: 6 Months

We are looking for someone with experience creating How-To videos and/or working with Dynamics Learning Path. Must provide samples to showcase this experience.

  • Develop subject matter expertise in specific functional areas to support effective communications, training, and organizational realignment.
    • Assist with developing training plans and schedules and manage the ongoing technology training program based on organizational needs.
  • Assist with evaluating new training opportunities with vendors and managing vendor relationships.
  • Create visually clear and impactful business process documentation and demonstrate system functionality to various user levels.
  • Collaborate with functional subject matter experts to design strategic communications, internal marketing, and training materials.
  • Create quick start guides, job aids and other training materials as needed.
  • Conduct formal and informal presentations to help raise awareness and/or build foundational knowledge of key concepts in advance of systems training.
  • Manage stakeholder expectations and encourage positive behaviors in response to operational and organizational change.
  • Assess operational and organizations needs through interviews, surveys, and focus groups to identify gaps and align related strategic initiatives to the mission.
  • Create system-based training material using Camtasia, Adobe Captivate, and other tools as assigned.
  • Develop organizational metrics to baseline and measure success over time in conjunction with stakeholders.
  • Establish strong and credible relationships with management and employees to successfully build trust, collaboration and integrity.
  • Demonstrate experience and knowledge of principles, practices, and systems of organizational design, change management, and organizational development.
  • Responsible for training coordination and administration including scheduling, managing course information in the LMS, tracking and updating attendance, and more.

Skills/Experience Preferred Includes:

  • At least 5 years of demonstrated system-based content development experience within applications, tools, and business processes.
  • Demonstrated organizational design, analysis, and employee engagement group facilitation.
  • Ability to work independently and meet deadlines in a fast-paced environment with multiple and changing priorities.
  • Ability to foster a team-oriented environment through effective communication, planning and collaboration.
  • Strong communication skills at all levels of management
  • Demonstrated consensus building with stakeholders, management, and employees at all levels in the organization.
  • Ability to perform analysis and create relevant process mapping and other documentation.
  • Experience in developing and designing training curriculum, job aides, training material utilizing multimedia tools such as Adobe Captivate, Camtasia, Word, PowerPoint, and other web-based tools.
  • Knowledge of medium to large-scale organizational change management initiatives

Job Type: Contract

Pay: Up to $60.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: Remote