Small Business Account Manager

TCC, Verizon Authorized Retailer - Small Business Account Manager

At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. How do we make our customers better? Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of wireless. How do we make our communities better? Our Sales Associates support their local communities through the TCC Gives program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter, and the opportunity to get involved in company supported quarterly community initiatives including: School Rocks Backpack Giveaway, Teachers Rock, Rescues Rock (pet adoption), and Rock the Pantry (food drive). How do we make our employees better? We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth are important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve. TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, Glassdoor Best Place to Work, and a Top Workplace USA. As a Small Business Account Manager at TCC you will be a part of a growing culture that focuses on finding value-based solutions for our small business customers. You will also be responsible for building a sales funnel through prospecting, networking, leads, and referrals. This position requires a self-starter who can drive results.

Core Responsibilities

Driving small business account growth within the Region through prospecting new Small Business Accounts Connect and build relationships with small business accounts to maintain retention and growth Resolve customer concerns in a timely and effective manner

Achieve monthly sales quotas set by the business

Build relationships within retail locations to effectively educate, coach and train employees on all aspects of business accounts

Utilize systems to effectively manage and track small business accounts

Provide weekly reporting to leadership on market and store account generation Build relationships with Verizon Business Account Managers, conduct meetings as needed and determine small business opportunities

Effectively communicate with Verizon Business Account Manager to determine outbound call opportunities Ability to travel extensively to meet with Small Business Accounts throughout the Region and within the Retail Locations

Qualifications
At least a high school diploma Two or more years of relative experience, wireless business sales experience preferred Ability to work full time hours (averages 45 hours/week)

Ability to work a flexible schedule including nights, holidays, and weekends

Ability to travel 100% of the time with reliable transportation and potential overnights

Legally authorized to work in the U.S.

Benefits
Average Salary: $92,000 per year Salary Includes: Competitive Annual Salary, Uncapped Commission, Monthly Bonuses and Profit Sharing

Employee Profit Share

Same Day Pay Options

Paid Travel and Monthly Car Allowance

Monthly Cell Phone Allowance

Career Development

Paid Time Off

Paid Community Time

Paid Employee Matters Day

Generous Community Grant Opportunities

Medical, Dental, Vision

401K with Company Match

Long-Term and Short-Term Disability

Critical and Accident Benefits

Family Related Time Off Employee Assistance Program

Employee Referral Program

Verizon Wireless Discount Options

Rewards and Recognition

Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.