Learning Performance Consultant

Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.
Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.

Job Overview
Position Schedule:
Full-Time

This job posting is anticipated to remain open for 30 days, from 10-Oct-2025. The posting may close early due to the volume of applicants.

Team Overview
Enterprise Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our 50,000 home-office associates and branch team members are reskilled and upskilled to deliver industry-leading Human-Centered Complete Wealth Management.

The Learning Performance Consultant is responsible for diagnosing business and learner needs and leading the creation and execution of high-performance learning journeys that deliver business outcomes in support of firm strategy by enabling talent development and adoption of new/improved behaviors.

What You'll Do

• Establish trusted partnerships as a consultant to business leaders throughout the organization, employing diplomacy, objectivity, and learning sciences to create targeted learning interventions by translating business outcomes and strategy into performance outcomes, moments that matter applications, and learning objectives.
• Informally lead the strategy, design, and execution of learning and performance initiatives (including creation of high-performance learning journeys) as a member of a cross-functional team, facilitating a learner-centered creative design process, conducting learner research, co-creating with end-users, prototyping learning experiences that achieve performance outcomes, and ensuring first-time quality at speed and scale.
• Apply learner experience research, insights, adult learning principles, processes, technology, techniques, and measures to recommend, implement, and support the creation and optimization of learning experiences to achieve business outcomes.
• Partner with insights and analysis teams across the firm to design research projects, test & learns, learning measurement plans, KPIs, and feedback loops to determine identify learning and performance opportunities, formulate and validate recommendations, monitor performance, evaluate impact, and predict future needs.
• Partner with internal stakeholders and established vendors to curate and incorporate appropriate resources into learning and performance initiatives.
• Serve as a mentor to design teammates at a variety of levels, using modeling, feedback, and coaching techniques within project work to ensure quality outcomes and support internal talent development.
• Stay current on research and practices in Learning & Development and related fields, experimenting with new applications and processes to optimize learning experiences, accelerate business outcomes, support the development of teammates, and build Enterprise Learning capabilities

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum:
$99200

Hiring Maximum:
$168900

Skills/Requirements
Read More About Job Overview

What Experience You'll Need- Master's Degree (or equivalent experience) in Education, Organizational Psychology, Human Capital Management, or related field
- 5+ years of experience in corporate learning, performance consultation, or similar role, including:

• Advanced knowledge of Learning Sciences, Instructional Design, Assessment, Modern Learning Experience Tools and Methodologies
• Proven experience successfully leading in the strategic design of learning and performance initiatives from initial ideation through delivery, resulting in demonstrable impact to business objectives
• Proven experience successfully facilitating Design Thinking sessions and workshops and/or User
• Experience research projects to develop learning and performance strategies in partnership with end-users; IBM Practitioner Badge Preferred
• Proven ability to identify opportunities for learning and performance to yield measurable business outcomes
• Proficient understanding of the Finance Services Industry
• Proven ability to design and curate high-performing learning journeys
• Proven ability to collaborate with a wide variety of colleagues, employing diplomacy to achieve outcomes
• Proven experience navigating highly complicated group dynamics and conflicting feedback to recommend solutions that meets all parties' needs while keeping the learner top of mind and work deliverables on track.
• Proven ability to establish trusted partnerships as a consultant to business and functional leaders, employing objectivity and learning sciences to influence leadership decisions and achieve outcomes
• Proven expert facilitation and communication skills, including ability to explain complex concepts to audiences with a variety of backgrounds
• Applied understanding of Systems Thinking, Root Cause Analysis, and Problem-Solving
• Methodologies to recommend learning solutions to complex performance challenges
• Proven ability to successfully organize and manage multiple projects and processes in a dynamic, matrix environment with a complex map of stakeholders
• Proven ability to effectively delegate responsibilities and informally lead cross-functional teams
• Brinkerhoff Architect Certification required within first 6 months
• Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**

Current INTERNAL home-based associates:
While this role is posted as hybrid,
if selected and accepted, you may retain your home-based status
. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.

Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Read More About Awards & Accolades

About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.