Multiyear ServiceNow Development

2 weeks ago

Harrisburg, Pennsylvania, United States CapB InfoteK Full time
Job duties for this position include: configuring enterprise software, providing technical assistance, conducting system testing, writing functional specification documents, developing end user procedures, providing end user support, and business process reengineering

We are seeking a resource with a minimum of five (5) years of expertise in as many of the following products/platforms/activities as possible:

•    ServiceNow configuration / development / end-user support

•    Syclo Work Manager

•    Mobility Platform (SMP 3.0 SP07)

•    AgileAssets Sign Management

•    AgileAssets Pavement Management

•    SAP Plant Maintenance (PM)

•    SAP Linear Asset Management (LAM)

•    OnBase DMS from Hyland Software SP1)

•    OnBase Archivelink for SAP

•    OnBase Document Management

•    experience using ServiceNow (changing ticket status, maintaining work notes, generating tasks, etc)

•    OnBase experience including form design and workflow configuration

•    experience with test planning, script maintenance, and test result tracking using Azure DevOps

•    developing / creating documents in UPerform

•    Ability to express complex technical concepts effectively, both verbally and in writing

•    Ability to write business and technical specifications according to defined and established methodology and standards

We are especially interested in individuals with certifications in any of the following:

•    ServiceNow certification

•    Agile Development Methodology

•    Scrum Master certification

•    ITIL v3/v4 certification

•    ITIL Foundation Certification in IT Service Management

The Work Environment for this resource will be:

•    Work hours will fall within 7am - 5pm EST (under normal circumstances)

•    Remote only work until at least June 30, 2021 after which, on premise requirements are negotiable

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