Inside Sales and Customer Service Representative

6 hours ago

Indian Trail, North Carolina, United States Odor Exterminator Solutions Full time

Inside Sales Representative / New Business Specialist

Indian Trail, NC | Full-Time | In-Office

Are you energized by closing deals, building relationships, and seeing your hard work directly impact company growth? Do you thrive in a fast-paced, supportive environment where effort is recognized and success is celebrated? If so, we'd love to meet you.

About Us

Tobacco Outlet Products and Specialty Pet Products is a well-established consumer goods company with over 25 years of success. We specialize in creative, niche-market odor extermination products and pride ourselves on quality, innovation, and outstanding customer relationships. Our culture is fun, collaborative, and driven, without losing sight of respect and work-life balance.

The Role

As an Inside Sales Representative / New Business Specialist, you'll be on the front lines of our growth. You'll connect with prospective customers, build strong relationships, and help expand our brand while delivering exceptional customer service.

What You'll Do

  • Identify and qualify new leads through cold calling, email outreach, and networking
  • Build rapport and long-term relationships with prospects and existing clients
  • Close new business and consistently work toward sales goals
  • Maintain accurate records of sales activity and customer interactions in Zoho
  • Collaborate with sales, marketing, and management to develop winning strategies
  • Stay informed on industry trends, competitors, and market conditions
  • Deliver top-tier customer service throughout the sales process

What We're Looking For

  • Proven inside sales experience with a history of meeting or exceeding targets
  • Strong phone presence with excellent verbal and written communication skills
  • Comfortable with data entry and CRM/computer systems
  • Self-motivated, organized, and able to prioritize effectively
  • Enjoys working in a team-oriented, in-office environment
  • Available to work full-time, Monday–Friday

What We Offer

  • Competitive base salary + performance-based monthly bonuses
  • Bonuses up to $800–$1,000 per month
  • Comprehensive benefits package including:
  • Medical, Dental, and Vision Insurance
  • 401(k) with company participation
  • Paid Time Off and Paid Company Holidays
  • Employee discounts
  • Ongoing training and professional development
  • A fun, energetic office culture

Schedule & Location

  • Monday–Friday | Day shift | 8-hour shifts
  • In-office position-Indian Trail, NC

If you're excited about building relationships, closing deals, and growing with an established company that values your contribution, we want to hear from you. To apply email your resume to

Job Type: Full-time

Pay: $ $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

  • Indian Trail, NC Required)

Work Location: In person

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