Billing and Operations Clerk

2 weeks ago

Houston, Texas, United States Danos Full time


Overview

The Entry-Level Operations & Billing Administrative Assistant supports the operations and finance teams by preparing customer reports, auditing rates for accuracy, and ensuring timely and correct billing. This role is ideal for someone detail-oriented, analytical, and ready to learn the financial and operational side of the business.



Responsibilities

Financial & Customer Reporting

  • Prepare and update routine customer reports related to operations, billing, and service activity.
  • Pull data from internal systems and verify accuracy before distributing reports to internal teams or customers.
  • Assist in maintaining reporting templates, dashboards, and databases.

Rate Auditing & Billing Accuracy

  • Review customer rate tables, contracts, and billing rules to verify they are applied correctly.
  • Audit billing data for discrepancies, errors, or missing information.
  • Investigate billing issues and work with operations, accounting, or customer service teams to resolve them.
  • Track recurring billing adjustments and ensure corrections are documented.

Operational Support

  • Assist operations with gathering data needed for performance analysis or cost reviews.
  • Maintain organized records of customer rates, billing histories, and audit results.
  • Support internal teams with administrative tasks related to billing cycles and customer accounts.

Administrative Tasks

  • Perform data entry, file management, and document preparation.
  • Help respond to internal inquiries related to billing or reporting.
  • Maintain accurate and timely updates to spreadsheets, logs, and tracking tools.


Qualifications

  • High school diploma or equivalent; associate degree or some college preferred.
  • Strong attention to detail and comfort working with numbers.
  • Basic proficiency in Excel (sorting, filtering, formulas) and other office tools.
  • Good communication skills and ability to follow detailed processes.
  • Strong organizational skills and ability to handle repetitive tasks accurately.

Preferred

  • Experience in billing, data entry, customer reporting, or administrative operations (internship or entry-level experience is fine).
  • Familiarity with ERP or billing systems (not required but a plus).
  • Comfort working with financial data and customer accounts.

Key Competencies

  • Accuracy & attention to detail
  • Analytical mindset
  • Time management
  • Professional communication
  • Customer-focused support
  • Reliability and accountability
  • Ability to learn financial and operational systems

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