Property Supervisor

2 hours ago

Glendale, California, United States Front Porch Communities & Services Full time

This position manages multiple communities, fostering a positive environment through strong relationships with associates and residents. Key responsibilities include financial performance, regulatory compliance, and execution of the business plan. As an NSPIRE trainer, I prepare communities for evaluations and serve as the 504 Coordinator to ensure compliance with the Rehabilitation Act of 1973 and prevent discrimination against individuals with disabilities.

*ESSENTIAL FUNCTIONS*
The duties listed below are essential functions of the position that must be performed to effectively perform the position in at least an acceptable manner as defined by Front Porch. In the future, other duties may be assigned and considered essential functions of the position:

  • Creates an inclusive community culture that provides high-quality resident experiences and care and engages residents, families, and associates.
  • Monitor the community's financial condition to identify areas for improvement and implement corrective actions. This is done by analyzing financial statements, budgets, and performance metrics for future financial planning.
  • Participate in developing and interpreting policies and ensure their correct implementation and administration.
  • Ensures that certifications required by all regulatory agreements are completed accurately and that HIPAA, HUD, and any other regulatory agency certifications and confidentiality are followed as needed.
  • Assists in driving sales and marketing efforts in collaboration with the community leader(s) to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships.
  • Schedules regular visits to managed client communities and supervises the managed client communities' leaders.
  • Identifies and builds positive relationships with local influencers and professionals to raise the community profile by becoming active in social and civic affairs of the local community that align with the Company's mission.
  • Maintain current knowledge of relevant laws, regulations, and industry best practices, ensuring compliance with all legal and regulatory requirements, including but not limited to the U.S. Department of Housing and Urban Development (HUD), state Housing Finance Agency, state and local government agencies, etc.
  • Implement and maintain risk management strategies and emergency preparedness plans.
  • Maintains positive resident relations and proactively solves resident problems and issues.
  • Ensures a collaborative relationship with the community leader(s) to ensure the community's care and services are appropriate for residents' needs.
  • Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards.
  • Perform all other related duties as assigned.

*Communication/Interpersonal:
DETAILED SKILLS NEEDED TO PERFORM ESSENTIAL FUNCTIONS*

  • Effective oral and written communication skills appropriate to the audience's needs.
  • Ability to develop and deliver effective presentations live via online or virtual mediums.
  • Excellent collaboration and team-building skills.
  • Effective conflict management skills.
  • Ability to effectively build relationships with customers and executive management.

*Decision Making/Organization Skills:*

  • Demonstrates a high level of accuracy, even under pressure.
  • Excellent organizational skills.
  • Ability to perform work independently with minimal supervision.
  • Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

*Productivity:*

  • Demonstrated time management and priority-setting skills.
  • Ability to simultaneously handle multiple priorities.
  • Ability to work in a fast-paced, dynamic environment.
  • Ability to prioritize responsibilities and organize workload to ensure that timeframes are met and the work is completed within deadlines.
  • Demonstrated ability to define, develop, and analyze performance measures and metrics; exercise sound judgment and make decisions based on accurate and timely analysis.

*Essential/Preferred
EDUCATION OR EQUIVALENT QUALIFICATIONS
Type
Specialization
Essential
Equivalent Experience instead of Education*
High School/GED

General

*Preferred*
Bachelor Degree

Business Management

*Essential/Preferred
EXPERIENCE OR EQUIVALENT QUALIFICATIONS
Minimum Experience
Details
Essential*
3 years

Strong financial acumen, with experience in budgeting, economic analysis, and reporting.

*Preferred*
3 years

Experience and literacy with the applications used by Affordable Housing communities, such as RealPage. Strong Knowledge and demonstrated understanding of HUD and/or CTCAC

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