Marketing Manager

This position is responsible for managing and executing all aspects of Casino Marketing Special Events for the property both on and off-site.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Manage staff responsible for event and promotion execution.
• Develop and manage event and promotions calendar and annual plan.
• Manage budget and expenses related to entertainment, special events and promotions.
• Supervise, manage, and schedule all events, such as tournaments, casino promotions, retail events and entertainment.
• Provide financial analysis on all marketing events or promotions.
• Coordinate with Player Development team to support VIP events and promotions.
• Hire, develop, evaluate, coach and counsel Special Events, Entertainment and Promotions support team members, ensuring team members receive training, support and adequate guidance and resources.
• Oversee development and execution of promotions and events including but not limited to building kiosk promotions, drafting rules, ordering supplies, and other activities necessary to execute activations.
• Work with database manager and brand marketing team to ensure all communication pieces are effectively created and executed.
• Hire promotional staff as needed and approved for special events.
• Plan events from start to finish according to requirements, target audience, and objectives.
• Maintain communication with vendors to ensure that signed contracts, payments, timelines, and any other pertinent information is received and handled in a timely manner.
• Monitor performance and ticketing process to assure compliance with OSHA, Gaming Control Board, and other auditors.
• Support marketing and property executive leadership.
• Work with internal departments to fulfill their special entertainment needs.
• Communicate marketing and property leadership objectives and updates to team members.
• Represent the marketing department in a positive manner to any outside individuals.
• Ensure internal departmental event procedures/responsibilities are communicated thoroughly and understood.
• Perform and/or learn all aspects of Casino Marketing that may or may not be included in this job description.
• Other duties and responsibilities as needed.

#GNLT

SUPERVISORY RESPONSIBILITIES:

Marketing Specialist

Marketing Coordinator

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Requires full knowledge of all areas of casino operations, casino marketing, and hospitality in a resort setting.
• Ability to prioritize and work on several projects simultaneously.
• Command of various software programs – including Microsoft Office (Word, Excel, PowerPoint).
• Understanding and ability to troubleshoot customer and team member disputes as they relate to this role.
• Must possess strong communication and listening skills including excellent speaking, reading and writing.
• Ability to communicate with and understand technical terminology used in casino and resort environment.
• Ability to review and comprehend all necessary documentation, contracts, financials, and reporting.
• Must be well organized and detail oriented and be able to perform many tasks at one time.
• Available to work in a 24-hour, 7 day a week environment.
• Minimum age requirement is 21.

*PLEASE NOTE:  THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD

EDUCATION and/or EXPERIENCE:

Bachelor's degree with a minimum of three years in a casino marketing or operations management position.

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS:

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT:

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

DISCLAIMER:

This is not an exhaustive list of all responsibilities, requirements and skills. Leadership reserves the right to revise the job or to require that different tasks be performed as necessary.