Billing Operations Analyst

1 day ago

Raleigh, North Carolina, United States insightsoftware Full time

Job Description

We are seeking a detail-oriented and analytical Billing Operations Analyst to join our team. In this role, you will be responsible for monitoring and managing order, billing and fulfillment queues. You will be expected to collaborate with cross-functional partners (Sales, Customer Success, Finance and Accounting) to resolve routine customer issues, validating customer contract details and billing rules to ensure accurate invoicing, compliance and actioning account adjustments.

  • Collaborate with cross-functional teams to resolve billing issues and discrepancies
  • Provide support to internal and external stakeholders on billing-related inquiries
  • Maintain accurate records and documentation to support audits, reporting and compliance requirements
  • Prepare reports and summaries related to invoices and collections status

Qualifications

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • 2-4 years of experience in billing operations or a related field
  • Advanced Excel skills and experience with data analysis tools
  • ERP/CRM Expertise (Netsuite, Salesforce) highly valued
  • Prior experience in the software industry preferred
  • Strong analytical and problem-solving abilities
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Effective written and verbal communication skills
  • Knowledge of billing processes and procedures
  • Understanding of financial reconciliation techniques
  • Familiarity with regulatory compliance in billing operations

Additional Information

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

Learn more about our high-energy, high-performance global team. Work With Us »

insightsoftware About Us: Hear From Our Team - InsightSoftware )

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

  • Senior Billing Analyst

    5 days ago

    Raleigh, North Carolina, United States Capstone Search Partners Full time

     The Opportunity: Senior Billing Analyst  Email resumes to:     Position Summary We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer...

  • Accounting / Leasing Analyst

    5 days ago

    Raleigh, North Carolina, United States Infojini Inc Full time

    Title: Lease AnalystLocation: Raleigh, NCContract to hireRequired:General LedgerAccount ReconciliationOracleIdeal Candidate Profile Summary:Looking for candidates with 2–5 years inlease accounting, real estate accounting, or lease expense analysis. Open to candidates without specific lease experience, but it is preferred.Candidates Must be within commuting...

  • Sr Sales Operations Analyst

    1 week ago

    Raleigh, North Carolina, United States Hays Full time

    Sr Sales Operations Data Analyst– Permanent – Raleigh, NC – $79,000-99,000.The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the...

  • Business System Analyst

    4 days ago

    Raleigh, North Carolina, United States City of Raleigh NC Full time

    Salary$60, $93,600.00 AnnuallyLocationRaleigh, NCJob TypeFull-TimeJob Number DepartmentPU Utility BillingOpening Date11/04/2025Closing Date11/25/2025 11:59 PM EasternWork HoursMonday - Friday; 8:00am - 5:00 pmHiring Range$60, $77,000.00Job DescriptionWe are hiring a Business System Analyst, serving as a member of the Technology Team in the Customer Care &...

  • IT Business Analyst

    2 days ago

    Raleigh, North Carolina, United States Global Channel Management Full time

    IT Business Analyst needs wire and banking experience is mandatory. IT Business Analyst requires: Business Analysis Required 5 years Project experienceRequired3 years UATG testing 1 year Payment ecosystem knowledge Highly desired 2 Years Project experience Required 3 yearsIT Business Analyst duties: Coordinate readiness across multiple teams in multiple...

  • Network Cost Analyst

    2 weeks ago

    Raleigh, North Carolina, United States Bandwidth Inc. Full time $60,000 - $120,000 per year

    Who We Are:Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI...

  • Accounting & Finance Analyst

    2 weeks ago

    Raleigh, North Carolina, United States Billor Full time

    About usAt Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...

  • Epic Orders Analyst

    3 days ago

    Raleigh, North Carolina, United States HighCloud Solutions Full time

    Title: Epic Orders AnalystLocation: Raleigh, NC (Hybrid)Duration: 12 MonthsInterview Type: Webcam Interview OnlyEpic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the Division of State Operated Healthcare Facilities (DSOHF)ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.This position ensures...

  • Enterprise Payments Data Analyst

    3 days ago

    Raleigh, North Carolina, United States Global Channel Management Full time

    Enterprise Payments Data Analyst needs 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or AnalyticsEnterprise Payments Data Analyst requires: Enterprise Payments Command Center Data Analysis Operational Support Bachelor's Degree and 3 years of experience in System Support or...

  • Virtual eComm Phone Support Operator

    1 week ago

    Raleigh, North Carolina, United States Advance Auto Parts Full time

    Job DescriptionVirtual eCommerce Phone Support OperatorThe eCommerce Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, make outbound calls and respond to emails. The eCommerce Phone Support Operator is primarily...