Customer Specialist

6 days ago

Portland, Oregon, United States Capital Pawn Full time

Are you interested in working in a fun, fast paced, customer focus driven job? Capital Pawn in Portland, Oregon is a distinctive retailer that provides exceptional customer service in sales and financial services. We offer short term cash loans and previously loved merchandise at an outstanding value to local and surrounding communities.

We specialize in firearms, jewelry, Louis Vuitton, Chanel and musical instruments; additionally, we also work with all types of electronics, tools, sporting goods, and more . . . We welcome loyal, skilled, energetic, professional people who desire to work for a healthy, growing company in an entertaining, fast-paced industry with a team of creative and knowledgeable people. Capital Pawn is committed to providing an excellent customer and employee experience. We strive to offer exceptional benefits for crew members including medical & dental insurance, matched 401k, great discounts on merchandise, and even snacks All while giving back to the community as an outstanding representative of the pawn industry.

To Apply:

  • Apply via Indeed
  • Provide a resume at that time
  • Provide names and contact information for at least three non-related references
  • Complete phone screen, assessments and questions to be considered

Education: HS Diploma or GED

Experience:

  • Must pass a Federal background check
  • Must be 21 years of age
  • Retail and/or sales experience required
  • Jewelry and/or luxury experience a plus, but not required
  • Must be able to move freely and quickly
  • Must be able to lift 50 + lbs. to eye level
  • Must have excellent listening and verbal communication skills
  • Must have excellent sales and customer service skills
  • Must have ability to quickly and effectively use and understand the company's technology based POS
  • Must have the ability to multitask effectively and prioritize, follow up, and meet deadlines with flexibility
  • Must have the ability to calculate simple math and percentages and count change back
  • Must have a solid understanding of grammar, spelling, punctuation, and standard edited English
  • Bilingual is a plus
  • Felons need not apply

Job Type: Full-time

Starting Salary: $20.00 /hour

Work Location:

  • One location

Work Remotely

  • No

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Vision insurance

Application Question(s):

  • Are you familiar with the pawn industry? If so, in what way?

Education:

  • High school or equivalent (Required)

Experience:

  • Sales & Customer Service: 2 years (Required)

Work Location: In person

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