Customer Service Representative

2 weeks ago

Aurora, Colorado, United States Recovery Monitoring Solutions Llc Full time

*$500.00 hiring bonus after 90 days of employment.

Position works out of our Aurora Drug Testing Location and will work Monday through Friday 10:30 a.m. - 7:30 p.m. 

Recovery Monitoring Solutions is a leading provider of treatment and electronic monitoring services, with corporate offices in Dallas, TX.

POSITION SUMMARY

Individual is responsible for administering drug testing and responsible for installing and managing electronic device installation/maintenance/and data management to include alcohol monitoring and location monitoring.   This candidate will be assigned a primary duty of either drug testing or electronic monitoring installation but will need to accept assignments to the other duties as needed (daily, weekly, or ad hoc) or as assigned on a rotating basis as directed by Management.

ESSENTIAL FUNCTIONS:
  1. Operate front desk efficiently and coordinate all aspects of a new client file set up.
  2. Ensure client compliance with alcohol and drug screenings, administer drug and alcohol testing determined by client's program.
  3. Collect client payment for services based on program requirements. 
  4. Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served.
  5. Schedules installation appointments for all new referrals and maintenance appointments.
  6. Manage daily communication and equipment alerts and maintenance items.
  7. Delivers participant completion, non-compliance, and payment reports to appropriate supervising agencies.
BASIC QUALIFICATIONS:
  1. 6 months of customer service experience
  2. Clean Background
  3. Some travel may be required.
KNOWLEDGE, SKILLS, ABILITIES
  1. Must exhibit ability to work under pressure and maintain composure and pleasant manner.
  2. Excellent interpersonal and organizational skills required.
  3. Prioritize tasks appropriately and complete in timely manner.
  4. Ability to multitask and work in a fast-paced environment with multiple interruptions.
  5. Proficient in Microsoft Office O365.
  6. Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position

Available Benefits Include:

Medical

Dental

Vision

401K

Short Term Disability

Long Term Disability

Basic Life 

EEOC DISCLAIMER:

Recovery Monitoring Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RMS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.



Monday- Friday 10:30am-7:30am

  • Customer Service Representative

    2 weeks ago

    Aurora, Colorado, United States South Suburban Park and Recreation District Full time $25,600 - $63,600 per year

    Customer Service Representative Part-TimeApplication Closing Deadline: Ongoing/Open.This is an ongoing recruitment process, with no specific closing date. We will be reviewing applications on a rolling basis.$ $20.20 per hourWe're searching for a polite and professional Customer Service Representative to provide superior customer service. Do you enjoy...

  • Customer Service Representative

    1 week ago

    Aurora, Colorado, United States Greco and Sons, Inc. Full time

    Job SummaryThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.ResponsibilitiesAnswer all incoming concerns/needs from all...

  • Customer Service Representative

    6 days ago

    Aurora, Colorado, United States Ryder Supply Chain Solutions Full time $17 - $19

    Job Seekers can review the Job Applicant Privacy Policy by clicking here.Job Description:We are immediately hiring a Customer Service Representative in Naperville, IL for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.Pay Type: Hourly paid weeklyHourly:...

  • Customer Service Representative

    2 weeks ago

    Aurora, Colorado, United States Waterway Carwash Full time $40,000 - $80,000 per year

    OverviewWaterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations Join our Team - Every day is an opportunity to ShineReady to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility,...

  • Remote Customer Service Representative

    4 days ago

    Aurora, Colorado, United States AO GlobeLife Full time

    AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US and provides them with their permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for motivated people to become part of our expanding workforce. We are...

  • Dispatcher - Customer Service Representative - Aurora, CO

    2 weeks ago

    Aurora, Colorado, United States American Residential Services Full time

    Company Name: ARS-Rescue Rooter Overview:Pay:$20 - $24 per hourSchedule:Rotating weekly shifts of 11am-7pm, and every other Saturday and every other Wednesday off.Full-time, year-round workJoin ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.What We...

  • Retail Customer Service

    1 week ago

    Aurora, Colorado, United States EZCORP Full time $16 - $18

    Address: 1780 S. Buckley Rd. Aurora, Colorado 80017Brand: EZPawnPay range is based on experience from $16.00 per hour to $17.50 per hour.We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide...

  • Retail Customer Service

    4 days ago

    Aurora, Colorado, United States EZCORP Full time $15 - $18

    Address: 300 W. Indian Trail Aurora, Illinois 60506Brand: EZPawnPay range is based on experience from $15.00/hr to $18.00/hrWe want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and...

  • Retail Customer Service

    11 hours ago

    Aurora, Colorado, United States EZCORP Full time $15 - $18

    Address: 300 W. Indian Trail Aurora, Illinois 60506Brand: EZPawnPay range is based on experience from $15.00/hr to $18.00/hrWe want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and...

  • Commercial Lines Customer Service Representative

    4 days ago

    Aurora, Colorado, United States Dan Gilbert Insurance, Inc. Full time $52,000 - $62,000

    About the Agency:Come join our amazing team here at The Dan Gilbert Insurance Agency. We pride ourselves on creating a company culture that allows our staff to succeed. We focus on developing a passionate team-family oriented organization. We pride ourselves on our outstanding reputation and community involvement. We celebrate our team with appreciation...