DUBLIN KIA Service Advisor

11 hours ago

Dublin, California, United States Dublin Kia Full time


At California Automotive Retail Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today
 
Benefits
  • Medical & Dental Insurance
  • Vision Discount Program
  • 401K Plan + Match
  • Paid time off and vacation
  • Life insurance w/AD&D Feature
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Employee Assistance Program
  • Worldwide Travel Assistance
  • Commuter Benefit
  • Health Reimbursement Account
  • Discounts on products and services
  • Above average industry pay
Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Happiness scores at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Set schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.
  • Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Automotive Service Advisor

    2 days ago

    Dublin, California, United States Volvo Cars Walnut Creek Full time

    Volvo Cars Dublin has immediate opening for key advisor role on our team.  Shop is busy and customers love their Volvo.  If you're looking for the right place to grow your career, we should talk.   We're a fast growing and stable company that is locally owned.  Join a team that values you and wants you to succeed.  Enjoy your workday alongside others...

  • Sterilization/Office Assistant

    1 week ago

    Dublin, California, United States Family Orthodontics of Dublin Full time

    We are an orthodontic practice hiring an assistant whose duties include sterilizing instruments, restocking supplies, and setting up procedures. We also want someone we can cross-train to answer phones, greet patients, schedule appointments, file insurance, trim digital models, and make clear plastic retainers.We are looking for someone who is outgoing,...

  • Sales Operations Manager

    4 days ago

    Dublin, California, United States f-2dcf-47d6-8569-dc2de56aad5d Full time

    Sales Operations Manager (Dublin, CA or USA Remote)SavvyMoney is a leading San Francisco East Bay fintech company. We provide integrated credit score and personal finance solutions to 1,500 + bank and credit union partners nationally. The SavvyMoney technology integrates with over 35 digital banking platforms to deliver innovative credit solutions to...

  • Administrative Coordinator

    3 days ago

    Dublin, California, United States ProKatchers LLC Full time

    Job Title: Administrative CoordinatorLocation: Dublin, CADuration: 06 MonthsJob Description:The Administrative Coordinator will provide excellent customer service for both internal colleagues and external customers, resolving routine and non-routine administrative issues.The individual will be responsible for effectively assisting the maintenance of the...

  • Program Manager, Associate

    2 weeks ago

    Dublin, California, United States Pacific Gas and Electric Full time $59,648 - $94,528 per year

    Requisition ID # 168409Job Category: Project / Program ManagementJob Level: Individual ContributorBusiness Unit: Electric OperationsWork Type: HybridJob Location: DublinDepartment OverviewThe Coworkers of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of...

  • Lead Radiation Therapist

    2 days ago

    Dublin, California, United States Kaiser Permanente Full time

    Job Summary:Under the general supervision of the Director. Leads the activities of staff therapists and may maintain a regular schedule on the CT/SIM or treatment machines. Resolution management of treatment set-ups and provides quality control. Verbally communicates with patients, staff therapists, physicians and Director. Monitors workflow. Provides...

  • Store Manager

    2 weeks ago

    Dublin, California, United States Shell Full time $60,000 - $90,000 per year

    Lead the Way as a Store Manager at Rebel Convenience StoresAt Rebel Convenience Stores, weve been family-owned for over 30 years, building more than just stores weve built welcoming spaces where customers feel at home and employees can thrive. Now, were looking for a passionate, experienced Store Manager to bring their leadership and retail expertise to our...

  • Asset & Maintenance Planner- Flexible Location

    4 days ago

    Dublin, California, United States Pacific Gas and Electric Full time

    Requisition ID # 168518Job Category: Maintenance / Construction / OperationsJob Level: Individual ContributorBusiness Unit: Electric OperationsWork Type: HybridJob Location: DublinDepartment OverviewElectric Operations ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The...

  • Manager, Disposal Services

    2 days ago

    Dublin, California, United States Ross Stores, Inc. Full time

    Our values start with our people, join a team that values youBring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a...

  • Rack Hiring Day

    2 weeks ago

    Dublin, California, United States Nordstrom Full time

    Join us for our Hiring Event on Thursday, November 13thStore Location: 5300 Dublin Boulevard, Dublin, CA 94568Event Time: 11am-5pm. No need to schedule in advance, please join us at any time during the event for an interview.Hiring Event Instructions:When you arrive at the store, please follow the signs for hiring event location, or ask any Nordstrom...