Customer Service Representative

2 weeks ago

Columbus, Ohio, United States Hired by Matrix, Inc Full time

At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative.

Position Type:

  • Contract
  • On-site

Required:

  • Preference for 1 of the following:

  • College Degree OR

  • Previous contact center experience.

  • At least 1 year of customer service, sales, or call center experience.

  • Ability to contribute in a fast paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center.
  • Highly professional, career driven, and committed to World-Class Service.

Responsibilities:

  • Handle incoming phone calls regarding various service inquiries on accounts.
  • Respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Cash Management products and services, Online and Mobile app, and general account or financial related inquiries.

Get in Touch:
We want to hear from you If you think you'd be a good match, submit your resume and reach out to Mohit at to learn more.

HbM6349

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