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Loss Prevention Officer

7 hours ago

Fort Lauderdale, Florida, United States The Las Olas Company Riverside Hotel Full time


*We are a drug-free workplace. Pre-employment screenings and background checks will be conducted for all viable candidates.* 

Title/Position:  Loss Prevention Officer
Reports to:  Loss Prevention Manager

Purpose and Scope:

  • Responsible for the protection of the Hotel property, Guests, Associates, and their assets.
  • Conducts Preliminary Investigations of criminal and non-criminal incidents.
  • Prepares computer generated written reports on all incidents affecting the operations and welfare of the Hotel and property.

Primary Responsibilities, Essential Functions and Tasks:

  • Conducts foot patrols using a data collector throughout Hotel property to observe, respond to and report any suspicious activities, security problems, and safety hazards.
  • Prepares computer generated incident reports and computer generated daily shift reports that affect the welfare and operation of the Hotel and property.
  • Interviews Guests and Associates as required for the safety and welfare of all.
  • Primarily responds to emergencies, i.e. fire, smoke, illnesses, injuries, disturbances, unusual incidents, etc.
  • Assists Guests with information, directions, or any other assistance needed.
  • Assists other Departments with the general operation of the Hotel, ie…(traffic control, crowd control, access to secured areas, personnel escorts, money escorts, etc…).
  • Testify in a hearing, (ie…court of law).
  • Evidence Custodian, (making sure all evidence is properly handled and maintained in a secure and safe manner).
  • Conducts surveillance for the safety of all Guests and Associates when necessary; be proficient with the DX7100 digital video recorder.
  • Flexible hours to accommodate emergency situations and any on going investigation when required.
  • Assist the LP Supervisor in the training of newly assigned Loss Prevention Officers.
  • Provides assistance and support of all other Loss Prevention Officers.

Secondary responsibilities, Additional Functions and Tasks:

  • Check required reading boards, function sheets, and pass down logs for any important information for the day.
  • Performs any duty necessary for the good of the department.
  • Performs all duties as assigned by your Supervisor.
  • Conducts daily/weekly inventories of the Hotels First Aid Supplies.
  • Collects used Ving cards from the Room Attendant Carts bi-weekly.

General Skills / Knowledge / Work Experience / Education / Certification / License:

  • Required: Good written and verbal skills. / High School Diploma. / G.E.D. / CPR Card and California Driver License.
  • Preferred:  Prior experience in Loss Prevention, Security, Hospitality, Customer  Service

Physical requirements:

  • Must be able to lift at least 30 lbs.
  • Must be able to walk, stand, and sit for extended periods of time.
  • Intermittent bending and stooping.
  • Must be able to work all shifts.

Mental Requirements:

  • Ability to handle stressful situations.
  • Good judgment skills.
  • Positive demeanor.
  • Ability to handle multiple priorities at the same time.

EEO/M/F/V/D