Police Records Clerk

Job ID60201Job CategoryPublic Safety&Law EnforcementFull/Part TimeFull-TimeRegular/TemporaryRegularABOUT THIS POSITIONAre you ready to make a difference in your community and Rise to Serve? Join us in making a positive impact to ensure safety, uphold justice and become a proud member of the Phoenix Police Department family We're seeking dedicated individuals to join our elite Police department, where excellence, integrity, and community engagement are at the forefront of our mission. We are actively seeking community focused individuals to partner with us and apply and become a Police Recruit for Phoenix, Arizona, the 5th largest city in the United States.The Phoenix Police Department seeks multiple Police Records Clerks to fill positions within the Alarm Detail Unit. The Police Records Clerks responsibilities include assisting the public with the requirements of the Phoenix City Code on Alarm Systems by processing permit and renewal applications, notifying alarm users of false alarm activations, processing letter extracts, and processing payments. This position requires accurate data entry, must be able to understand and interpret the Phoenix City Code and communicate information to citizens and alarm companies. The Police Records Clerk works closely with the alarm industry to help reduce the number of false alarm activations in the City of Phoenix.IDEAL CANDIDATEPossess strong customer service skills when handling potentially difficult circumstances.Demonstrate the ability to follow verbal and written instructions.Demonstrate good judgment and responsible behavior.SALARYPay Range: $22.61 to $33.41 per hour.Hiring Range: $22.61 to $30.31 per hour.Pay Range Explanation:Pay range is the entire compensation range for the position classification.Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.Internal Only: Please understand that this is pay grade 341. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.Promotions occur when the last two digits of the pay grade increase.Demotions occur when the last two digits of the pay grade decrease.Lateral transfers occur when there is no change to the last two digits of the pay grade.When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.BENEFITSA comprehensive benefits package is offered which includes:Traditional pension with employer and employee contributions,for more details: Pension Information401(a) and 457 plans with employer contributionsChoice of generous medical HMO, PPO, or HSA/HDHP plansMedical enrollment includes a monthly $150 City contribution to a Post-Employment Health PlanWellness incentive of up to $720 annuallyDental, vision, and life insurance optionsEmployer paid long-term disabilityFree Bus/light rail passTuition reimbursement program up to $6,500 per yearPaid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave daysPaid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month periodFederal Student Loan Forgiveness offered through SaviFor more details, visit: Unit 003 BenefitsMINIMUM QUALIFICATIONSOne year of clerical experience.Other combinations of experience and education that meet the minimum requirements may be substituted.All finalists for positions are subject to a criminal background check applicable to the department or position.Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.For information regarding pre-screening and driving positions,- .The City job description can be found here.PREFERRED QUALIFICATIONSThe minimum qualifications listed above, plus experience:Providing customer service in fast-paced environment over the phone and in person.With electronic cashiering systems.Processing, maintaining, and auditing confidential documentation.Using Microsoft Office.In general computer use such as email, internet for research purposes, and data entry.Standing or sitting for extended periods of time.RECRUITMENT DATESRecruitment closes January 13, 2026. All materials must be received by 11:59 p.m. on this date.This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.HOW TO APPLYApply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.WE ARE HERE TO HELPJob interviews may be held by video or audio conference.If you are in need of computer resources,- for free options.Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.- for more information.Explore other Employment Opportunities with the City of Phoenix.Subscribe to receive e-mail notifications about new employment opportunities.If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at or by text at You may also fill out and submit a Reasonable Accommodation Request Form.REFERENCEPolice Records Clk, JC:01210, ID# 60201, 01/07/2026, USM, MMN, Benefits:003.Building the Phoenix of tomorrow.DoWorkThatMakesPhoenixWorkCity of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.