CSA - Customer Service Associate

7 days ago


Kansas City, Missouri, United States CTB Management Co Full time

CTB Management Co. an agent for Greyhound Lines Inc. is hiring

We have openings for full-time and part-time CSA-Customer Service Associates at the Kansas City Greyhound bus terminal.

Duties include answering phones, handling passenger baggage, selling tickets, customer assistance, and ensuring terminal cleanliness.

New agents may train by day, but work hours may vary and will include holidays and weekends.

Job Requirements include:

High School Diploma or GED

Previous face-to-face customer service and/or retail experience Stable and verifiable work history (college students always welcome)

Basic PC and keyboard skills (fast two-hand hunt-and-peck typing is OK)

Excellent personal appearance. We adhere to Greyhound policy, which is quite strict.

No visible facial piercings (ear piercings are OK), no chunky jewelry (safety issues).

Ability to stand for long periods, and safely lift bags and packages up to 75 pounds

We offer competitive pay, flexible hours, and paid holidays.

Bilingual Spanish/English candidates are strongly encouraged to apply.

These are permanent positions with pay starting at $14.00/hr+

We are an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Experience:

  • Customer Services: 1 year (Required)

Work Location: In person



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