FSQA Manager
2 days ago
The FSQA Manager leads and manages all food-safety and quality-assurance programs at the facility, ensuring compliance with federal, state, and customer requirements. Responsibilities include oversight of the Food Safety & Quality Management System, third-party certifications (e.g., SQF, Kosher, Halal), regulatory documentation, internal audits, and team supervision. The FSQA Manager serves as the designated SQF Practitioner and the company's authorized representative for food-safety and regulatory matters and oversees the development and maintenance of a strong food-safety culture across all departments.
Roles and Responsibilities
- Serve as the facility's primary food-safety and regulatory representative, including during recalls, inspections, third-party audits, and customer inquiries.
- Ensure full compliance with FSMA, FDA, USDA, customer specifications, and relevant third-party standards (e.g., SQF, Halal).
- Act as SQF Practitioner; chair the annual SQF Management Review and issue monthly status reports to senior leadership.
- Oversee the integrated Food-Safety & Quality Management System (HACCP/Food-Safety Plan, PCQI, SQF Food Quality Plan, sanitation, allergen, pest control, calibration, and document-control programs).
- Develop, maintain, and annually test the FDA-mandated Food-Defense Plan; function as the Food-Defense Qualified Individual and trainer.
- Lead the Crisis-Management/Business-Continuity Plan and conduct an annual simulation test.
- Reanalyze the Food-Safety Plan per regulatory requirements—or sooner if products, processes, or regulations change—and document all revisions.
- Lead validation and ongoing verification of all preventive controls, retaining scientific evidence of effectiveness.
- Validate sanitation effectiveness through ATP/protein swabs, microbial testing, visual inspection, and chemical-concentration records.
- Oversee potable-water, compressed-air, and chemical-control verification, plus glass, brittle-plastic, and wood-control inspections.
- Manage foreign-material prevention systems, including metal/X-ray detector validation and performance checks.
- Oversee net-weight and fill-control verification to ensure legal and customer compliance.
- Ensure all Critical Control Points (CCPs) in the HACCP/Food-Safety Plan are validated, routinely monitored, and verified; review CCP records and escalate deviations for immediate corrective action.
- Design, implement, and review statistically valid sampling programs for raw materials, in-process products, finished goods, and environmental surfaces.
- Oversee routine in-process and finished-product quality testing programs to verify specification adherence and product consistency throughout manufacturing.
- Oversee the QA team's coordination of routine and investigate sample shipments to ISO/IEC 17025-accredited laboratories; maintain chain-of-custody records and ensure results are promptly reviewed by a PCQI.
- Trend and analyze data from environmental monitoring, product testing, and process controls; present quarterly reports with corrective-action plans to senior leadership and the Food-Safety Team. Oversee and routinely test traceability and recall programs to meet FSMA and SQF requirements (mock recalls, full-system verification).
- Control product hold/release and non-conforming-product disposition, ensuring documented approvals and traceability.
- Investigate deviations, non-conformances, and customer complaints using root-cause analysis and CAPA methodology; verify corrective-action effectiveness.
- Maintain constant audit readiness for regulators, customers, and third-party certifiers.
- Develop and oversee FSMA Supply-Chain Program: risk-based supplier approval, verification, and record retention.
- Lead the Food-Fraud (VACCP) vulnerability assessment and mitigation program; review annually.
- Maintain certifications and supporting records for Kosher, Halal, and other specialty claims.
- Manage customer audits, documentation audits, documentation requests, and complaint investigations.
- Act as the company's authorized regulatory representative; prepare, review, issue, and sign all food-safety and regulatory documents for customers, auditors, and agencies (e.g., Letters of Guarantee, FSMA, GMO, Prop 65, allergen, irradiation, RTE declarations), coordinating with leadership or legal counsel as needed.
- Conduct periodic reviews of all compliance statements and regulatory letters to confirm they accurately reflect the most current regulations and the company's documented manufacturing practices and controls.
- Support Sales, Marketing, and R&D to ensure label content meets FDA regulations and customer requirements (nutrition facts, ingredient lists, allergen declarations, claims).
- Supervise, coach, and develop QA staff; align goals with company objectives.
- Conduct interviews and making hiring decisions for QA department employees; oversee food-safety training.
- Drive the food-safety culture program, fostering awareness, engagement, and accountability at every level.
- Other duties as assigned.
Qualifications
- Bachelor's degree in Food Science, Microbiology, Biology, or a related field.
- 3-5 years of experience in food safety and quality within food manufacturing.
- Certified PCQI, HACCP, and SQF Practitioner (or ability to obtain).
- Strong knowledge of FDA/USDA regulations, FSMA, and GFSI certification schemes.
- Excellent leadership, communication, and analytical skills.
- Proficient in Microsoft Office and quality system software (preferred).
Certifications
- SQF Practitioner
- PCQI (Preventive Controls Qualified Individual)
- HACCP Certification
- Internal Auditor Training (GFSI schemes)
- Food Defense Qualified Individual / Intentional Adulteration training
Preferred Skills
- Expert knowledge of FSMA, FDA, USDA, and GFSI/SQF standards.
- Proficient in traceability, complaint investigation, and CAPA processes.
- Skilled in electronic document control and record-retention systems.
- Experienced in calibration program management for critical monitoring devices.
- Understanding of allergens, aflatoxin, food-defense, and nut-specific hazards.
- Experienced in maintaining and improving integrated food-safety and quality-management systems, including SQF, HACCP, traceability, and environmental monitoring.
- Experience managing Kosher, Halal, and other third-party certifications.
- Experience responding to regulatory inspections and third-party audits.
- Bilingual (English/Spanish).
Physical Requirements
- Ability to stand and/or walk for prolonged periods (up to 10-12 hours per shift).
- Frequent bending, stooping, crouching, and reaching.
- Use of hands and fingers to handle, feel, and operate tools, machinery, or packaging.
- Ability to push, pull, lift, and carry objects (commonly up to 50 lbs; occasionally up to 75 lbs) with or without assistance.
- Ability to climb stairs or ladders as needed.
- Repetitive hand or arm movements.
- Work performed in a manufacturing/production environment with exposure to:
o Varying temperatures (hot, cold, humid, or non-climate-controlled areas).
o Food-grade dust and allergens (peanuts and peanut dust).
o Moving mechanical parts and moderate noise levels.
- May require use of personal protective equipment (PPE) such as gloves, safety glasses, hairnets, smocks, hearing protection, and beard nets when applicable.
- Ability to visually inspect products for quality (color, size, packaging integrity).
- Ability to distinguish product defects through sight and touch.
- Sufficient hearing to detect alarms, signals, or verbal instructions over plant noise.
- Ability to remain alert and focused in a fast-paced environment.
- Ability to quickly respond to safety hazards or production needs.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you ever led an SQF Audit before?
Education:
- Bachelor's (Required)
Experience:
- Food safety: 3 years (Preferred)
- Food production: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- Preventive Controls Qualified Individual Certification (Preferred)
- Safe Quality Food Certification (Preferred)
- HACCP Certification (Preferred)
Ability to Commute:
- Suffolk, VA Preferred)
Work Location: In person