Customer Service Representative
58 minutes ago
Customer Service Representative/Administrative Assistant
Company: Spectrum Commercial Insurance Brokers
Location: San Diego, CA
Job Description:
We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be comfortable with administrative tasks. The role requires strong communication skills, a positive attitude, and the ability to work well in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Data entry and maintenance of customer information in our CRM system
- Assist with scheduling appointments and maintaining calendars
- Perform general administrative tasks as needed
- Provide excellent customer service to our clients and help maintain positive relationships
- Insurance Industry experience is a requirement
- Bilingual in Spanish is a plus but not required
Qualifications:
- Minimum of 2 years experience in customer service
- Strong communication and organizational skills
- Ability to multitask and prioritize effectively
- Proficient in Microsoft Office and web-based CRM systems
- High school diploma or equivalent; college degree preferred
- Insurance industry experience a requirement
We offer a competitive salary and a positive work-life balance. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today
Spectrum Commercial Insurance Brokers is an equal opportunity employer and welcomes applications from all qualified individuals.
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