Associate Director

POSITION TITLE: Associate Director - Residential Services

LOCATION: New Albany, IN

STATUS: Full Time, Salary, Exempt

PROGRAM: VOA Community

REPORTS TO: Senior Director

INTRODUCTION:

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS:

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness

Employee Assistance Plans (EAP)

Health and Wellness Program

Medical Coverage

Dental Coverage

Vision Coverage

Flexible Spending Account

Health Spending Account

Short Term Disability

MetLife Legal Plans

Financial Wellbeing

Competitive Compensation Packages

Life Insurance (company paid)

403b retirement plan with company fund matching

Employee discounts

*Loan forgiveness options through federal programs

(National Health Corp & Public Service Loan Forgiveness)

*All company paid benefits and paid time off effective day one

Work Culture

Commitment Committee

Justice Committee

Integrity Committee

Compassion Committee

Retention Committee

Training & Development

VOA LEAD Program- Leadership Development Program

VOA University - Staff Development

VOA Academy - Clinical Training and Development

JOB SUMMARY AND QUALIFICATIONS

The Associate Director has the overall responsibility for the Program operations of Developmental Disabilities Services. Responsible for providing strong, viable leadership in the professional network an within the management structure of the agency. Responsible for strategic planning, program development, and budget management.

WHAT YOU SHOULD HAVE FOR THIS ROLE:

The position requires a Bachelor's Degree Social Work, Health Care Administration, or a related field or equivalent training and experience, and a minimum of five years of related experience, with a Master's Degree preferred. Supervisory experience is essential. The position requires the ability to manage complex, multi-function programs at multiple sites. Demonstrated skill in the following areas is critical program planning, evaluation and management, personnel management, budget development and management, volunteer development, grant writing and program marketing/public speaking. The ability to work within a tight budget and to juggle multiple priorities is a must. This is an on-call position, flexibility to meet program needs outside of typical business hours is crucial to this role

RESPONSIBILITIES:

1. Ensure the effective administration of all assigned programs.

2. Hire, train, supervise and evaluate staff.

3. Develop and manage program budgets, including regular monitoring of program expenses and revenues.

4. Ensure the timely submission of all required reports and budgets as required by funding and regulatory agencies.

5. Ensure that facilities are managed in compliance with fire, safety, and health standards per licensing and Quality Assurance Standards.

6. Secure and maintain necessary licenses and certifications for the operation of the program.

7. Coordinate the use of appropriate marketing materials for the programs with the External Relations department.

8. Ensure programs serve the targeted client populations and achieve the outcomes outlined in the program strategic plans, and Developmental Disabilities Services contract.

9. Supervise all Residential Support Coordinators in market.

10. Perform any and all additional responsibilities as assigned that are needed for the agency to meet its mission,

11. Performance Quality Improvement (PQI) duties as assigned by supervision & PQI committee.

12. Support the engagement of volunteers and donors in supporting the programs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.