Customer Service Representative

2 weeks ago


Spokane, Washington, United States Bath Planet by Bath Concepts Full time $36,000 - $42,000 per year

Position: Customer Service Representative
Location:
Spokane Valley

Full-Time | Hourly ($16.66–$20.00 DOE) + Commission + Benefits
Schedule:
Tuesday – Saturday, 9AM–6PM

This isn't your typical grind-it-out call center role. At NW Bath Specialists, we believe in working hard
and
working smart. You'll be part of a high-energy, results-driven team where your efforts are recognized and rewarded. If you're coachable, eager to succeed, and ready to give 200%, we'll train you to shine.

What You'll Do:

  • Own the phones—manage inbound and outbound calls with confidence and energy
  • Create great experiences—schedule appointments, follow up with customers, and keep satisfaction high
  • Leverage smart tools—work with advanced CRM technology to stay organized and effective
  • Work comfortably—enjoy a sit/stand desk setup for flexibility
  • Show your presence—assist customers in the showroom as needed
  • Jump in when needed—flexibility to help during peak seasons and big events like home shows

What We're Looking For:

  • Experience with both inbound and outbound calls—you know the pace, the flow, and how to keep energy up on a full shift
  • Strong communication and active listening skills
  • Great time management and organizational habits
  • High school diploma or GED
  • A positive, winning attitude with a passion for customer satisfaction

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