Field Service Tech

Unleash your potential with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away

Here's what we have to offer:

• Competitive Pay

• Paid vacation, holidays, and sick time.

• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.

• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.

• Encouraging and collaborative team environment.

• Dedication to safety through our Zero Harm policy.

• JCI Employee discount programs (The Loop by Perk Spot).

• Check us out: A Day in the Life of the Building of the Future - ]

What will you do:

We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control, RFID, and Video equipment.

How you will do it:

• Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.

• Keep track of your work orders via computer, including products serviced, work performed, hours and parts utilized.

• Maintain and manage an accurate parts inventory at levels that ensure a first-time fix.

• Demonstrate and train customers how to use their equipment properly.

• Keep your manager in the loop about your customers' satisfaction, any potential sales opportunities, or any recurring problems.

• Take care of other tasks as required.

What we look for:

• High School Diploma or GED

• 2 years associate degree in Electronics and/or Networking, or technical military equivalent required.

• Must have a valid driver's license.

• 3 years prior work experience in related field.

• Competed basic EAS and Video training and certifications.

• Highly organized, strong interpersonal skills and ability to work independently.

• General knowledge of electronics required.

• Ability to obtain state license as required for all pertinent states. (State Dependent)

• Must have mechanical aptitude and be able to use hand and power tools.

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Strong organizational skills, positive attitude, and ability to learn quickly.

• Must be capable of working independently or as a team.

• Working Knowledge of MS Office and basic PC skills.

• Excellent written and oral skills

• Ability to travel and work overtime as needed.

• Able to read and interpret blueprints and Scope documents.

• Certified in all Video & RFID solutions currently sold and serviced by Retail – preferred.

• Network Certification - Full competency in all required networking, advanced performance.

• Networking Fundamentals

• Networking Fundamentals Part One: Network Addresses

• TRS - Networking 101

• Ability to mentor and train others

• Ability to perform service on more complete integrated solutions.

HIRING HOURLY RANGE: $21.63-$30.76 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.