Security Officer

Job Details

Description
Security Office Third Shift - $ $24.00/ Per Hour
Our Security Officer collaborates with the building security team to ensure a safe environment for all individuals within our facilities. The purpose of this position is to observe, report, and respond to any conditions that affect the safety and/or security of the Xcel Energy Center, 317 On Rice Park, and the RiverCentre Complex.

Responsibilities/Essential Functions

• Perform timely and accurate security and safety patrols throughout the campus.
• Secure and unsecure doors as assigned.
• Gather and report any information about unusual events that occur on campus.
• Monitor and operate security equipment, providing clear, effective, and friendly direction.
• Effectively search bags and personal belongings.
• Perform various guest service activities, including, but not limited to, welcoming guests to the facility, providing directions, or assisting with lost people.
• Complete and record vehicle entry into the loading dock.
• Monitor and operate security cameras and communication systems attentively.
• Knowledge and ability to act on building alarm systems and response protocols.
• Observe and respond to incidents and report them to the appropriate management staff and/or the St. Paul Police/Fire Departments.
• Verbal removal of unwanted guests within the facility.
• Respond to requests for assistance from employees and guests.
• As requested, provide personal escorts to and from locations within the campus facilities.
• Ability to perform dock marshal duties.
• Perform other duties as assigned.

Position Requirements
Formal Education & Certification:

• High School diploma or equivalent preferred.
• CPR/AED Certified preferred or willing to become within 6 months of employment.
• Previous experience in a security-related field, experience in a uniformed contract Security Company, military, or law enforcement preferred.

Knowledge & Experience

• Proven reliability, dependability, and flexibility.
• Proficient Computer Skills.
• Strong customer service skills.
• Strong attention to detail.
• Ability to remain calm and effective in challenging situations; ability to accept direction.
• Able to work with minimal supervision.
• Previous experience in monitoring video surveillance is preferred.

Personal Attributes

• Strong interpersonal and communication skills.
• Strong problem-solving skills, including the ability to analyze current situations and implement recommended solutions in a fast-paced, high-pressure environment.
• Ability to communicate effectively with guests and other department personnel and management.
• Ability to manage, coach, and effectively supervise others.
• Exhibits sound and accurate judgment.

Work Conditions

• This position works irregular hours, including nights, weekends, and holidays, based on events; hours are primarily second shift.
• Must be able to pass a comprehensive background check.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc.
• Lifting requirements – must be able to lift a minimum of 20 pounds and occasionally up to 50 pounds.

ADA/EEO Statement
Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.

We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.