Security Agent

3 days ago

Seattle, Washington, United States Prosegur Full time $60,000 - $120,000 per year

Security Agent

Join Prosegur as a Security Agent supporting a dynamic corporate high-rise environment. In this pivotal role, you'll safeguard our client's people, facilities, and assets while leading with empathy, compassion, and a confident command presence. You'll balance strong procedural execution with a service-first mindset—protecting what matters while creating a welcoming, inclusive experience for employees and guests.

This role is ideal for professionals who bring excellent judgment, clear communication, and a collaborative approach to cross-functional work. You'll help shape a mindful, safety-forward culture that values dignity, respect, physical and psychological safety for all. Embracing a growth mindset fosters ongoing development of skills and abilities in a constantly evolving environment.

Key Responsibilities

  • Facility Security: Oversee and enforce access control, visitor management, and employee identification procedures to maintain a secure and professional environment within the client corporate premises.
  • Incident Response: Monitor security systems and promptly respond to security breaches, alarms, or other incidents. Coordinate with internal teams and external agencies to ensure efficient and effective incident resolution.
  • Security Procedures: Implement and adhere to established security policies, procedures, and guidelines, including emergency response plans, evacuation protocols, and crisis management procedures.
  • Surveillance and Monitoring: Operate and monitor security surveillance systems, including CCTV and alarms. Review footage, reports, and logs to identify potential risks and maintain situational awareness.
  • Access Control: Manage and verify credentials for employees, contractors, and visitors, ensuring authorized entry and preventing unauthorized access.
  • Cross-Functional Collaboration: Partner with departments such as Facilities, HR, Legal, and IT to align and integrate security measures within the client's overall corporate strategy.
  • Training and Awareness: Support and participate in employee security awareness programs, promoting best practices in safety, emergency response, and incident reporting.
  • Compliance: Ensure compliance with applicable laws, regulations, and industry standards, including GDPR, HIPAA, and other corporate security requirements.
  • Reporting: Prepare and deliver regular reports summarizing security activities, incidents, and proactive measures to management and relevant stakeholders.
  • Customer Service and Professionalism: Represent Prosegur and the client with professionalism, maintaining a courteous demeanor and delivering concierge-level service to employees and visitors.

Qualification and Education Requirements

  • Associate's degree preferred.
  • Minimum of two (2) years of experience in law enforcement, military service, and/or concierge-level security operations.
  • Must be able to pass a background check and drug screening test prior to hiring.

Preferred Core Competencies (Demonstrated through experience, training, and/or testing)

  • Proven experience providing concierge-level security services.
  • Experience in Executive Protection.
  • Possession of all applicable state and local licenses or permits.
  • Current CPR/AED and basic lifesaving certifications.
  • Strong communication skills—verbal, written, and electronic (radio, cellphone, email, and text).
  • Professional demeanor and appearance at all times.
  • Working knowledge of access control systems, CCTV, and alarm monitoring.
  • Effective problem-solving and conflict resolution skills.
  • Demonstrated leadership and teamwork capabilities.

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