Residential Facility Manager

Job Title: Residential Facility Manager

Department Name: Residence Life

Length of Position: Academic Year

Supervisor: Associate Dean of Students for Residence Life & Student Conduct/Designee

Pay Rate (Check One) Standard Hourly Rate x Supervisory/Special Skills Hourly Rate ($13.50 per hour)

II. Description/Purpose of the Position: The Residential Facility Manager (RFM) is a student staff position in the

office of Residence Life. This position's primary goal is to support Residence Life and the functional area, Housing

Operations. The RFM provides support in the following areas: facilities, residence halls, environmental health and

safety, sustainability, summer operations and administrative tasks. The RFM will be reporting to the Associate Dean

of Students for Residence Life & Student Conduct /designee. In addition during the summer the position will work

collaboratively with the Summer Community Assistants (SCAs).

In-Service Time:

● 3rd Thursdays of each month, 6:30 p.m. -7:30 p.m.

Other Meetings/Trainings/Professional Development:

● There may be other opportunities to support the student staff in their role. Student staff members are

expected to participate unless there are obligations communicated to the supervisor during the hiring

process or academic schedule conflict.

II. Position Responsibilities:

a. Supervision/Management

i. ii. iii. Supervise colleagues working as RFAs

Approve time cards for RFAs

Work collaboratively with RFAs to correct behaviors of concern and provide appropriate

disciplinary measures as necessary, within the scope of the position

iv. v. vi. Serve as a liaison between professional supervisors and RFAs

Receive, sort, and distribute supplies and inventory audit

Receive phone calls, mail, emails and all other communication and ensure they are properly

distributed.

vii. Support data entry and assist with creating and maintaining department files, records, and storage

systems (physical and electronic).

viii. x. xi. xii. Assist with housing records, damage bills, etc.

ix. Schedule meetings as requested.

Attend all training, in-services, and development meetings requested by the Residence Life Office.

Identify and explain key financial working mechanisms of each residence hall and community.

Attend/participate in staff meetings, one-on-one meetings with the supervisor, and evaluation

process.

xiii. Manage office email accounts.

xiv. Support opening and closing of the office

xv. Other duties assigned.

b. Maintenance

i. Move, lift and transfer items within and between residence halls to meet operational needs

1. Loft kits, bedding, storage rooms (including furniture)

ii. Build/construct items

1. Bookcases, games, furniture.

iii. iv. Audit keys, pool tables, buildings supplies, etc.

Manage the work order reporting process ensuring maintenance is reported and completed in a

timely manner

v. Aid in monitoring the storage and use of all inventory in basements, rooms, and common areas in

all residence halls.

vi. vii. Control access to residence hall storage

Appropriate documentation of items placed in or claimed from storageviii. Ensure storage guidelines are followed

ix. Assist in storage room maintenance as assigned

c. Fire Health & Safety

i. Conduct building walk-throughs

ii. Conduct room inspections and inventories

iii. Assist HOC on fire drills and drug sweeps

iv. Escort vendors within the residence halls

v. Support the evaluation of residential safety initiatives

vi. Identification, documentation, and reporting of maintenance/facilities/health and safety concerns

or emergencies

d. Publications and Communication

i. Maintain supply of needed forms for facilities area: sustainability and recycling materials and

signage, cleaning checklists, fire safety checklists, check in-out forms, check in packet material,

and fire safety brochures

ii. Aid in creating and updating files on health and safety

iii. Create signs for halls as needed to update on facility related issues

iv. Maintain marketing materials for facilities team

v. Communicate with students and staff regarding facility and emergency situations in various media

forms (email, signage, documents, letters, etc)

vi. Prepare opening/closing material packets for staff and signage for students

e. Residential Support

i. Community Development and Peer Advising

1. RFMs shall support programming initiatives as requested by their professional supervisor

2. RFMs shall develop positive positive relationships with the residents in through formal

and informal engagement efforts

3. RFMs shall role model appropriate behavior within the residence hall to students and

colleagues, abiding by and upholding College policies on a campus-wide basis.

4. RFMs shall provide assistance to residents in need within the scope of their training,

including referral to various campus resources and triaging student concerns to the

appropriate professional staff.

ii. Conduct Facilitation

1. RFMs shall address breaches of College policy (as outlined in the student code of

conduct) through the appropriate confrontation of the responsible parties and

documentation of these incidents.

g. Administrative Responsibilities

i. RFMs shall support their professional supervisor through administrative tasks as assigned,

including but not limited to:

1. Weekly RFA staff meetings

2. Bi-weekly individual meetings with professional supervisor

3. Documentation of on-duty activities

4. Weekly reports

5. Program Evaluations

6. Adherence to any blackout dates provided by professional staff to ensure adequate

staffing during high-need periods

III. Duties and Time Commitments

a. RFMs can expect a weekly average of up to 12 hours.

b. Special Time Commitments

i. Full Participation in Staff Training. This mandatory training will take place over up to six

cumulative hours in late April and late Assist with all other housing transitions including Fall, Interim and Spring move-ins and closing

when applicable

IV . Requirements of this position:

a. Minimum cumulative/semester GPA of 2.5

b. Good academic standing.

c. No open sanctions.

d. Assignment of academic probation or disciplinary sanctioning at any point during employment may result

in immediate dismissal from this position.

e. Successful completion of criminal background check after hire.

V . Qualities essential to this position:

a. b. c. d. Excellent time management and prioritization skills

Flexibility and ability to adapt to quickly evolving situations

Demonstrated emotional maturity to cope with day-to-day challenges of employment

Sensitivity and concern for others as individuals that goes beyond outlined responsibilities

This job description is for general information purposes. It is not intended to list all duties and

responsibilities of the position.