Director Specialist Sales Loyalty

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director Specialist Sales Loyalty - Retail MediaOverview
Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more.

The Services Business Development team is looking for a Director, Specialist Sales-Loyalty drive growth of our value-added services within the Loyalty space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers.

As Director, you will lead strategic client engagements and drive revenue growth for Mastercard's newest media innovation. Commerce Media is a digital advertising platform built on Mastercard's global payments infrastructure, enabling advertisers and financial institutions to deliver personalised campaigns using permissioned transaction data. You'll be responsible for identifying high-value opportunities, developing go-to-market strategies, and building partnerships across retail, travel, dining, and financial services. This role combines deep media expertise with data-driven performance marketing, offering clients measurable outcomes and up to 22x return on ad spend.

Role
As Director, Specialist Sales you will be responsible for generating new loyalty platform sales (specifically Mastercard Commerce Media) within the financial services segment in North America.

• Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion-dollar, multi-year deals

• Build and develop an active pipeline, ultimately progressing to signed platform deals

• Articulate the benefits of bundling our Loyalty Solutions products with other Data & Services products (Consulting, Managed Services, Test & Learn, Customer Data Enhancement, Labs as a Service, etc.)

• Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals

• Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams.

• Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking

• Will serve as the face of Mastercard Services, Loyalty to senior level client stakeholders, including c-suite

All About You

• Extensive media sales, digital advertising, or data-driven marketing, ideally within financial services, retail media networks, or performance marketing.

•. Proven success in quota-carrying roles; hunter mentality with a consultitative sales approach

• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise

• Strategic software sales experience with expertise in CRM / Martech / Loyalty is an asset

• Never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach

• Progressively complex hunting sales preferably within Financial Services Segment; rolodex of C-Level / EVP / SVP contacts preferred

• Ability to thrive and build robust pipeline with limited lead generation support

• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues

• Strong pipeline management and forecasting skills

• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large dealsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York: $124,000 - $186,000 USDAtlanta, Georgia: $108,000 - $162,000 USDAustin, Texas: $108,000 - $162,000 USD

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