Associate CRM Business Analyst

Position Overview
We are seeking an
Associate CRM Business Analyst
who will be responsible for supporting, configuring, and improving our Salesforce environment while also gathering requirements, documenting processes, and collaborating with business stakeholders. This role is ideal for someone with strong Salesforce administration experience who also wants to grow into business analysis, bridging the gap between users and technical teams. The role will be worked on an afternoon shift that runs through 6:00 p.m. Eastern Time (EST/EDT).

Essential Duties And Responsibilities
Manage users, roles, profiles, permission sets, and sharing rules.

Maintain data quality through regular audits, duplicate management, and sandbox refreshes.

Configure custom objects, fields, page layouts, record types, flows, validation rules, and approval processes.

Create and maintain reports, dashboards, and list views for business stakeholders.

Provide Tier-2 support during the afternoon shift, troubleshooting user issues and logging bugs.

Collaborate with business stakeholders to gather requirements, define needs, and translate them into Salesforce solutions.

Assist in documenting business processes, system enhancements, and functional requirements.

Support UAT (User Acceptance Testing), test scripts, and deployment of new features.

Partner with senior Salesforce professionals to ensure alignment with best practices and business priorities.

Contribute to light technical tasks (e.g., SOQL queries, small Apex/Flow adjustments) when needed.

Qualifications Required
Bachelor's degree in Business Administration, Information Systems, or related field (or equivalent experience).

1–3 Years Of Hands-on Salesforce Administration Experience.
Strong understanding of flows, validation rules, reports, dashboards, and other core admin tools.

Experience gathering requirements and documenting processes in a business or IT environment.

Strong problem-solving skills and the ability to communicate clearly with both technical and non-technical stakeholders.

Exposure to Agile methodologies and comfort working in cross-functional teams.

Preferred Qualifications
Salesforce Administrator certification strongly preferred but not required.
Exposure to Salesforce business processes such as Sales Cloud, Service Cloud, CPQ, or Marketing Cloud.

Familiarity with integration concepts and data migration tools (Data Loader, Workbench, etc.).

Knowledge of Jira, Azure DevOps, or similar project tracking tools.

Interest in developing BA skills such as requirements elicitation, process mapping, and stakeholder management.

Why Join Us?
Opportunity to grow as both a Salesforce Administrator and a Business Analyst.

Collaborative team environment with experienced Salesforce professionals.

Competitive Compensation, Comprehensive Benefits, And a Training/certification Budget.
Hands-on involvement in both platform administration and business process improvement.

Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Industrial Scientific
Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Pay Range
The salary range for this position (in local currency) is 65, ,900.00

Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

The salary range for this position (in local currency) is 65, ,900.00