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Business Office Manager

8 hours ago

Red Boiling Springs, Tennessee, United States ClearView Healthcare Management Full time

The Palace Healthcare & Rehabilitation Center is more than a workplace—it's a vibrant, compassionate community built on teamwork, purpose, and the joy of making a difference. We are committed to delivering exceptional care while fostering an environment where our employees feel supported, valued, and empowered to grow. With strong staffing and a shared mission, we provide high-quality, personalized care that creates meaningful connections and a true family atmosphere.

We are excited to welcome a Business Office Manager who is ready to bring professionalism, positivity, and leadership to our dedicated team. If you're looking for a place where your expertise is appreciated, your growth is encouraged, and your work truly matters, The Palace is the place for you.

Join us and be part of a team that invests in your success just as much as the well-being of our residents

We offer the following to our amazing staff:

  • Quarterly Micro Raises: Consistently rewarding exceptional performance with quarterly salary increases. Eligible for up to 5.5% raise per year
  • Career Growth Opportunities: We prioritize internal growth and advancement.
  • Monthly Staff Appreciation Events: Celebrating our staff's hard work and dedication.
  • Comprehensive Benefits Package: Including health, dental, and vision insurance to support our employees' well-being.
  • Tuition Reimbursement Program: Supporting continuous learning and career advancement with financial assistance.
  • Retirement Savings Plan: Offering a 401K plan for long-term financial security.
  • Shift Differentials: Providing additional compensation for evening, night, and weekend shifts.
  • DailyPay Option: Offering flexibility with daily access to earned wages.
  • Uniforms Offered: Ensuring a unified workplace environment.
  • Pay in lieu of benefits (Mod Comp): Competitive compensation options.
  • PTO with accruals for full-time employees: Earn more paid time off to support work-life balance.

Key Responsibilities

  • Oversee the daily operations and overall functions of the community business office
  • Maximize cash flow through timely and accurate billing, collections, and reimbursement processes
  • Provide administrative and office support to the Administrator and leadership team
  • Manage accounts receivable, petty cash, resident trust funds, and cash receipts
  • Assist residents and families with move-ins, tours, financial paperwork, and general inquiries
  • Direct, coordinate, and monitor all activities of the business office to ensure compliance and efficiency
  • Submit claims for all payer types in accordance with company policies and all state/federal regulations
  • Track, monitor, and collect outstanding accounts receivable
  • Report delinquent accounts and financial concerns to facility leadership
  • Maintain accurate financial and administrative records

BOM Qualifications:

  • High school diploma required
  • Associate degree in Business Administration preferred, but not required
  • Prior business office experience in a healthcare or long-term care setting is required
  • 1–3 years of bookkeeping and administrative experience
  • Working knowledge of accounting procedures, including petty cash, resident trust funds, payroll, accounts payable, and accounts receivable
  • Previous experience (1–3 years) in a nursing home or long-term care business office strongly preferred
  • Solid understanding of Long-Term Care regulations and compliance requirements
  • Knowledge of Medicaid, Medicare, and Managed Care billing processes is required
  • Strong organizational, communication, and customer-service skills
  • Ability to handle sensitive financial information with professionalism and accuracy

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities, should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility, including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.