Senior Communications Advisor

PEMEX Deer Park is a highly complex refinery located 18 miles east of Houston in Deer Park, TX, and is a part of the PEMEX group which is a fully integrated oil company in the Americas, working across the entire value chain: exploration, production, industrial processing/refining, logistics and marketing.  PEMEX Deer Park provides a diverse and inclusive work environment that employs approximately 1000 employees with another 1200 contractors on site.  The refinery's rated capacity is 340,000 barrels per day and has the feed flexibility to process multiple grades of crudes to produce the high-quality transportation fuels the world needs.  The PEMEX Deer Park site is co-located with other 3rd party chemical facilities allowing for further integration and optimization of the refinery and its products.  We set high standards of performance and ethical behaviors and offer challenging and fulfilling job opportunities in a number of fields.  We take great pride in our ability to ensure the health and safety of our workers and the environment while being a good neighbor and have a positive impact on the local community where we work.

BENEFITS:
We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package including paid time off, medical, dental, and vision benefits, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Job Purpose

This is a highly visible position with broad responsibilities for primarily internal communications strategic planning, execution and measurement. This position reports directly to the Director, Communications & External Affairs (& Public Information Officer "PIO").

In collaboration with the Director, Comms & External Affairs, helps manage a robust internal communications program, supports the management of crisis and incident response communications readiness program and toolkit primarily from an internal communications perspective, and will serve as a Deputy PIO in the site's Emergency Operating Center.

The Sr. Communications Advisor also will work in coordination with the Director, Comms & External Affairs, colleagues and internal stakeholders to deliver high-impact values-driven internal communications programs and projects that align with business goals and objectives and works to enhance corporate culture and reputation.

Accountabilities & Responsibilities:

· Coordinate with Director, Comms & External Affairs on planning/developing/ implementing dynamic internal communication programs, projects, toolkit materials, weekly eNews, Intranet news and Digital Signage posts, and visual library in support of daily operations, presentations and engagements, including the quarterly town halls, and crisis/incident response communications to maintain high-touch interaction with employees and contractors, and drive a dynamic, safety-minded, values-driven culture in support the site's business priorities and reputation.

· As internal communications content manager, network with colleagues throughout the site to identify and develop editorial ideas for weekly Intranet and emailed eNews articles and Digital Signage posts to keep employees and contractors informed, engaged and safe. Maintain a robust weekly editorial calendar for all internal communications channels – Intranet, eNews, Digital Signage and presentations that support the site's values-driven culture, reputation and business priorities, and can be leverage in external communications, as well as internal communications channels.

· Advocate to drive positive change, influence and enhance site culture and reputation through informative and collaborative communications that position site initiatives for successful internal and external outcomes, including but not limited to inspiring and empowering colleagues and building/growing positive relationships throughout the site and with our fenceline community.

· Establish success metrics to provide discipline in determining the reach and impact of each internal communications initiative.

· Stay abreast of industry and National Incident Management System Incident Command System (NIMS ICS) best practices that can continuously improve the site's overall and incident response communications programs.

· Coordinate with Brand, Design and Multimedia resources, collaborate across multiple departments to foster cross-functional partnerships and research official industry resources to maintain a current and dynamic Intranet presence for PEMEX Deer Park. Anticipate and plan for upcoming issues, source content and encourage defined participation within the site's social media policy.

· Serve as Deputy Public Information Officer for the site, contribute to maintaining and enhancing the crisis/incident response communication plan and toolkit, primarily from an internal communications perspective, and coordinate as needed with third-party on-call PIO support consultants. 

· Participate in all required training and drills supporting this role in the Emergency Operations Center.

Specify the educational background, qualifications and experience that would typically be required to fully and effectively perform this job.

Key qualifications:

· Strong PIO experience working in NIMS ICS and JIC environments. NIMS ICS certification required. Site-based PIO experience preferred but not required.

· Ability to act with integrity and professionalism in line with the site's mission, vision and values, and corporate codes of conduct and ethics.

· Excellent verbal and written communication and multi-media skills.

· Excellent interpersonal, negotiation and conflict resolution skills.

· Ability to collaborate and influence at all levels in the organization.

· Demonstrated ability to contribute independently while also excelling in highly collaborative team environments.

· Excellent analytic and problem-solving skills, with the ability to see multiple scenarios and impacts of internal and external communications throughout the organization and on stakeholders.

· Excellent organizational skills and attention to detail.

· Excellent time management skills, with proven ability to plan work and meet deadlines.

· Ability to maintain confidentiality and discretion.

· Ability to adapt to the needs of the company and employees.

· Ability to prioritize tasks and assignments, delegating and/or collaborating when appropriate and needed to meet deadlines, and defining clear objectives, implementation expectations and accountabilities when collaborating with peers and colleagues, and metrics by which to measure the success of initiatives and targeted outcomes.

· Ability to function well in a high-paced and, at times, stressful environment.

· Strong knowledge and application of AP Stylebook.

· Proficient with Microsoft Office 365, Adobe Creative Suite, Canva, and related software, including collaboration software and associated analytics.

· Proficient with social media and Intranet platforms and analytics.

· Less than 1 hour drive-time to/from PEMEX Deer Park site preferred.

Experience requirements:

· The position requires a bachelor's degree in communications, public relations, public/external affairs, and/or multi-media production from an accredited university.

· A minimum of 10 years of experience in internal and external communications, multi-media production, Intranet and Social Media content development and management, employee engagement, culture enhancement, public or external affairs, stakeholder and media relations, issues resolution, negotiation, and crisis/incident response communications.

· Energy industry experience working in complex operating environments and manufacturing site-based communications experience preferred.

· Experience with frontline and/or union-represented employees preferred.

· Spanish proficiency strongly preferred but not required.

· Must be able to pass all required, applicable onsite safety training.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

· Prolonged periods sitting at a desk and working on a computer. · Must be able to be on-site at PEMEX Deer Park for a minimum of 4 days/week, regular full time and extended work hours as needed.

· Must be able to drive and/or travel by bus and/or shuttle to various locations within the refinery.

· Must be able to lift to 15 pounds at times.

· Must currently hold or be able to qualify to receive a Transportation Worker Identification Credential (TWIC) card. Note, information regarding TWIC qualification standards may be found