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Intake Specialist

4 hours ago


Grand Rapids, Michigan, United States Cunningham Dalman, PC Full time

Intake Specialist

Location: Grand Rapids, MI, 49503

Job Overview

We are seeking a friendly, organized, and professional Intake Specialist to serve as the front-line representative of our Grand Rapids office. This individual will greet clients, answer and route incoming calls, collect intake information, and support our administrative operations.

Key Responsibilities
  • Greet clients warmly and professionally upon arrival.
  • Answer, screen, and route incoming phone calls efficiently.
  • Collect and accurately record intake information from clients.
  • Support administrative tasks to ensure smooth office operations.
  • Manage multiple tasks effectively in a fast-paced environment.
Qualifications & Skills
  • Exceptional communication skills, both verbal and written.
  • Positive and approachable demeanor.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and prioritize in a dynamic setting.
  • Professional and friendly front-line presence.