Billing and Invoicing Analyst
6 hours ago
Billing and Invoicing Analyst
Wilmington, DE
Hybrid Work Model (3 days onsite in the Wilmington office, 2 days remote)
Monday-Friday, Monday-Friday, 8am-5pm
Position Summary
We have an exciting opportunity for a Billing and Invoicing Analyst for the Digital Brand Services, Pricing & Invoicing team. The Billing and Invoicing Analyst is responsible for onboarding of new Digital Brand Services customers, accurate pricing set up in ETP, maintenance of ETP price lists, as well as creation & maintenance of ETP selling units and vendor costs. The team provides pricing & invoicing support to the sales, account management and client service partner teams.
Responsibilities include:
- Provide exceptional customer service to both internal and external clients.
- Process ServiceNow ticket requests.
- ETP Service Catalog maintenance & price list management.
- Upload client specific and project pricing.
- Pricing and invoicing research and analysis.
- Work with development teams for system enhancements and testing.
- Identify and implement process & system improvements.
- Maintain and/or create process documentation.
Special Projects and analysis, as needed.
Qualifications Include:
- Proficiency in Microsoft Office; Demonstrated advanced Excel skills required (pivot tables, VLOOKUP's, ASAP Utilities).
- Problem-solving/critical-thinking skills.
- Strong time management, research & analytical skills.
- Proven history of achievement and strong performance.
- Ability to communicate effectively, verbally and via email.
- Ability to work independently and function as part of a team, and across teams.
- Exceptional attention to detail.
- Excellent organizational skills.
- A history of detail-oriented, multi-tasking in fast-paced, deadline-driven environment.
A Finance or Economics background preferred.
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