Veterinary Client Service Representative

7 days ago

Oklahoma City, Oklahoma, United States Neel Veterinary Hospital Full time
Description

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:
  • Provide friendly, quality customer care to patients and clients
  • Process invoices payments
  • Answer phones, schedule appointments, and obtain all necessary medical history
  • Determine the status of the patient's immunizations and tests
  • Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
  • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
  • Accurately input data into computer software
  • This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
  • Weekend & swing shift availability is required
Preferred Qualifications
  • High school diploma
  • Weekend availability as needed
  • Must be able to lift 30-50 pounds
Benefits
  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development
About Neel Veterinary Hospital

Neel Veterinary Hospital is a 14k square foot, hybrid/full-service small animal veterinary hospital, serving the Oklahoma City community for over 30 years. We have a collaborative team of DVMs, including multiple specialists (Surgery, ABVP), Rotating Small Animal Interns, and experienced knowledgeable support staff members. We have nine exam rooms, a double surgery suite, a full in-house lab, u/s, radiology, a fully staffed 24/7 ICU, and the only pet-specific Hyperbaric Oxygen Therapy Chamber in Oklahoma.

Our goal is to provide the care and facilities necessary to make sure that the pets entrusted to us live long and healthy life, as pain-free and as comfortably as possible. We accomplish this by employing only an empathetic, respectful, knowledgeable, and dedicated staff, maintaining a state-of-the-art, clean and comfortable hospital, utilizing cutting-edge technology and preventative health care plans, and always putting the health and comfort of the pet first above all else.

At Neel Veterinary Hospital, your pet has access to the greatest variety and most advanced medical services and procedures available in the state, as well as collaborative and hands-on mentorship. We take every step to give pets the best possible care and the first step is our wonderful staff.

Equal Opportunity Employer Policy

Neel Veterinary Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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