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Project Manager

5 hours ago

Grapevine, Texas, United States Employee Magnets Full time


Project Manager 

The Project Manager will be responsible for planning, coordinating, and overseeing a variety of projects within the division, ensuring that deadlines are met, budgets are adhered to, and customer/client expectations are exceeded. This role requires strong organizational skills, knowledge of electronic repair processes, and a strong focus on team collaboration and optimization of workflow.

Key Responsibilities:

Project Planning & Management:

  • Develop project plans, timelines, and schedules for projects.
  • Set clear project objectives, milestones, and deliverables in collaboration with production, engineering, and management.
  • Work with production to determine resource requirements, including labor, equipment, and materials, to meet output goals & project timelines.

Team Coordination:

  • Coordinate with various teams including Technicians, Engineering, Operations, IT, Warehouse etc. to ensure efficient execution.
  • Facilitate cross-functional communication and act as a liaison between team members and stakeholders to ensure alignment.

Workflow Optimization:

  • Analyze and improve existing processes for diagnostics, repair, testing, and quality control to enhance throughput and performance.
  • Implement best practices to streamline repair and refurbishment workflows.

Budget Oversight:

  • Monitor costs, track expenditures, and identify cost-saving measures without compromising quality.
  • Prepare updates on project financials for management review.

Client and Stakeholder Collaboration:

  • Work closely with clients or business partners to understand requirements, provide updates on progress, and address any concerns.
  • Ensure customer satisfaction by delivering updates on time.
  • Manage daily / weekly communications with clients.
  • Manage ad hoc client requests as needed.
  • Manage change request with internal and client IT
  • Develop & deliver weekly reporting

Risk Management:

  • Identify potential risks and obstacles that could delay or hinder success.
  • Proactively develop contingency plans to mitigate risks.

Quality Assurance:

  • Ensure all repairs meet established quality standards and comply with relevant industry certifications and regulations.
  • Monitor the testing process to ensure repaired products are fully functional and meet client expectations.

Reporting & Documentation:

  • Track and report on program status, including key performance metrics, milestones, and challenges to senior management & client.
  • Maintain comprehensive documentation of workflows, decisions, and outcomes for future reference and learning.
  • Prepare presentations as needed including weekly review and quarterly business review.
  • Must have excellent Excel and PowerPoint skills

Education / Experience / Requirements:

  • Bachelors degree in business, engineering, electronics, or a related field (or equivalent work experience.)
  • Proven experience (between three to five years) in project / program management, preferably within an electronics repair, manufacturing, or service-oriented environment.
  • Certification in project management (e.g., PMP, Agile) is a plus.
  • Solid understanding of electronic repair processes, including troubleshooting, diagnostics, debug, and testing.
  • Strong leadership and team management abilities.
  • Exceptional organizational and multitasking skills.
  • Analytical thinking and problem-solving skills.
  • Excellent communication and interpersonal skills to work with diverse teams and clients.
  • Experience managing complex projects with tight deadlines and multiple stakeholders.
  • Knowledge of safety protocols and compliance standards in electronic repair facilities.
  • Familiarity with inventory management and supply chain processes is advantageous.
  • Task oriented but must not lose sight of bigger picture.