Quality Assurance/ Productivity Specialist

5 days ago

Arlington, Texas, United States Rehab at Home Healthcare Services Full time $40,000 - $60,000 per year

Rehab At Home Healthcare Services is hiring

Location: Office @ 2301 W. Lamar Blvd. Arlington TX, 76012

Position: QA Specialist/ Productivity Specialist - Full time

About Us:

Rehab at Home Healthcare Services began with the purpose of helping patients reach an optimal level of well-being in their homes. As a company owned by physical therapists, Rehab at Home understands how much dedication and investment each patient needs in order to improve and eventually thrive. Once a patient's health is placed into our hands, we not only see it as a special responsibility but also a precious opportunity to help them through their process. We welcome doctors and family members alike to see this opportunity through.

Who we are looking for:

A detail-oriented, bilingual team member to join our office team full-time. This role plays a key part in ensuring quality care, maintaining compliance, and supporting clinician productivity for both pediatric and adult patients across multiple disciplines (ST, PT, OT, LVN & RN).

Key Responsibilities include:

Quality Assurance (QA):

  • Review therapy notes (ST, PT, OT) for pediatric and adult patients
  • Ensure documentation aligns with the Plan of Care and meets billing standards
  • Identify inconsistencies or missing documentation
  • Communicate with clinicians for corrections or clarifications

Productivity Support:

  • Monitor clinician visit numbers and compliance with their weekly commitment
  • Track missed visits and non-compliant cases
  • Call patients to confirm, reschedule, or follow up on visits
  • Input and maintain accurate data records related to visit tracking and clinician performance

Administrative Support:

  • Message with clinicians regarding scheduling, visit follow-ups, and day-to-day support needs
  • Assist with incoming and outgoing faxes
  • Answer phone calls and direct inquiries appropriately
  • Support additional clerical or office-related tasks as needed

Skills We are Looking For:

  • Spanish speaking preferred, not required.
  • Excellent attention to detail and organizational skills
  • Strong critical thinking and problem-solving abilities
  • Comfortable working with data and learning internal systems
  • Positive attitude, ability to multitask, and strong communication skills

Benefits:

  • Medical - HMO & PPO

Supplemental Benefits include:

  • Dental
  • Vision Insurance
  • Life Insurance
  • Critical Illness
  • Accident
  • Short/ Long Term Disability
  • 401(k) Matching Retirement Plan
  • PTO
ZR

We look forward to reviewing your application

Rehab at Home is a leading provider of home health services in the Dallas/Fort Worth area. We pride ourselves on working with professionals from many different walks of life who each share a passion for promoting positive change in the lives of others. We are currently hiring for the following disciplines: Physical Therapy, Occupational Therapy, Speech Therapy, Medical Social Worker, and Skilled Nursing.

Our mission is to help transform the lives of our patients for the better where they feel the most comfortable and safe: home. As a company owned by healthcare professionals, we view this kind of work as a critical duty to the members of our community in need of support.

We hope you apply today and join our growing team of dedicated healthcare advocates.

Pay: $ $21.00 / hour

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) matching

Job Type: fulltime

Schedule:

  • Monday to Friday

Education: High school degree

Work location: On-site

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