Current jobs related to Yardi Help Desk Support - Dallas, Texas - Assetsoft

  • Help Desk Support Specialist

    1 hour ago

    Dallas, Texas, United States Resolve Tech Solutions Full time

    About Resolve Tech SolutionsResolve Tech Solutions is a modern MSP focused on delivering reliable, scalable, and secure IT services. We support a wide range of clients and industries with a strong emphasis on operational excellence and client satisfaction. We're looking for an entry-levelL1 Help Desk Technicianwho is eager to grow in their IT career by...

  • it help desk manager

    5 days ago

    Dallas, Texas, United States Mendocino Farms Full time

    Job Title: IT Help Desk ManagerReports to: Director of ITLocation: Dallas, TX (Plano Area)FLSA Status: ExemptCompensation: $110,000 – $120,000 per year plus annual bonusSummary:At Mendocino Farms, we don't just sell sandwiches – we Sell HappyOur Technology team supports both store-level and corporate systems that keep our restaurants running efficiently...

  • it help desk technician

    6 days ago

    Dallas, Texas, United States Mendocino Farms Talent Acquisition Team Full time $50,000 - $60,000

     Job Title: IT Help Desk Technician  Reports to: IT Help Desk Manager Location: Dallas, TX (Plano Area) FLSA Status: ExemptCompensation: $50,000 – $60,000 per year Summary:At Mendocino Farms, we don't just sell sandwiches – we Sell Happy  We are a growing restaurant group operating 85+ locations nationally, delivering a seamless guest experience...

  • IT Help Desk

    1 hour ago

    Dallas, Texas, United States Ensign Services Full time

      IT Help Desk - Wednesday - Sunday 3:00PM - 11:30PM CST   The Company Ensign Services is a progressive company that provides service and support to over 360 long-term care facilities and other affiliated entities with over 55,000 employees. We are a unique company with a flat structure that allows our independent affiliates to make decisions that best...

  • Information Technology Help Desk Manager

    5 days ago

    Dallas, Texas, United States Mendocino Farms Full time

    Job Title: IT Help Desk ManagerReports to: Director of ITLocation: Dallas, TX (Plano Area)FLSA Status: ExemptCompensation: $110,000 – $120,000 per year plus annual bonusSummary:At Mendocino Farms, we don't just sell sandwiches – we Sell HappyOur Technology team supports both store-level and corporate systems that keep our restaurants running efficiently...

  • IT Support

    1 hour ago

    Dallas, Texas, United States Tri Delta Full time

    Tri Delta is seeking aMicrosoft 365 Administrator & Advanced Helpdesk Technicianto join our Technology team. This role is ideal for someone with strong troubleshooting skills and experience implementing cloud document storage systems. You will act as an escalation point for Tier 2 support and administer critical IT systems within the Microsoft 365 ecosystem...

  • Technician, Help Desk

    1 hour ago

    Dallas, Texas, United States Dallas Independent School District Full time

    Provide excellent customer phone support, using ACD application, resolve technical issues, log and escalate calls as appropriateTroubleshoot and problem solve efficiently by using active listening skills and asking pertinent questionsDocument each customer interaction through the incident management applicationRespond to telephone calls, emails ,chat and...

  • Community Lead,

    3 hours ago

    Dallas, Texas, United States Common Desk Full time $44,000 - $47,000

    About UsCommon Desk, a WeWork company, specializes in creating workspace communities where everyone finds a profound sense of belonging. We deliver quality workspace products, services, and amenities inside state-of-the-art buildings over meaningful moments, specialty coffee, and unparalleled hospitality. Since we first opened in 2012, we believe...

  • IT Help Desk Support Tech Level II

    2 weeks ago

    Dallas, Texas, United States Landsea Homes Full time

    Position Job Title:IT Helpdesk Technician Level IIFLSA Classification:Non-ExemptLocation:This is a hybrid position that can be based in Dallas, TX or Orlando, FLPosition Summary:This position is responsible for providing Tier 1 and Tier 2 technical support to employees via phone, email, and in-person while maintaining high levels of customer service. The...

  • Front Desk Agent

    2 hours ago

    Dallas, Texas, United States Hillspire Consulting Group Full time

    If you're heading into 2026 ready for a fresh, people-focused opportunity that's both stable and rewarding, this Front Desk Agent role could be the perfect next step. Some individuals naturally create calm in busy environments, bring clarity to fast-moving situations, and make every interaction feel welcoming and professional. If that sounds like you, our...

Yardi Help Desk Support

17 hours ago

Dallas, Texas, United States Assetsoft Full time

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and IT services for the real estate, construction, investment management, and property technology sectors. With a dedicated focus on enterprise platforms such as Yardi, MRI, Procore, and Microsoft Dynamics, we empower businesses to enhance operational efficiency, maximize returns, and embrace digital transformation. Committed to sustainability and innovation, Assetsoft also integrates green solutions into our service offerings to help shape a more sustainable future in real estate technology. Position Description: We are seeking a detail -oriented and customer -focused Yardi Help Desk Support professional to provide technical assistance, troubleshooting, and functional guidance to clients utilizing Yardi solutions. The ideal candidate will have proven experience in Yardi Voyager, with expertise in Yardi modules such as Commercial and Residential, along with strong problem -solving abilities and a commitment to delivering high -quality client support. Responsibilities: The Yardi Help Desk Support professional provides first -level technical assistance, troubleshooting, and functional support for Yardi applications, ensuring efficient resolution of user issues and maintaining smooth system operations. This role includes, but is not limited to the following primary duties:  • Log, prioritize, and manage incoming support tickets, ensuring timely updates and resolution in alignment with service level agreements (SLAs).• Deliver first -level technical and functional assistance, resolving common Yardi -related issues and escalating complex matters to higher support tiers with detailed documentation.• Handle service requests, incidents, and inquiries in a timely and professional manner.• Provide functional support and guidance on Yardi modules, including Commercial and Residential, ensuring accurate configuration, data integrity, and optimal system utilization.• Escalate complex issues to higher -tier support or development teams, ensuring clear documentation and communication of troubleshooting steps.• Assist in testing system configurations, patches, and upgrades before deployment.• Maintain accurate records of all support activities in the ticketing system.• Collaborate with cross -functional teams to identify recurring issues and recommend system/process improvements.• Deliver user training and create knowledge base articles to enhance client self -service capabilities. Education: Bachelor's degree in Information Technology, Computer Science, Business, or related field preferred.Requirements Qualifications: • Minimum of 3 years' experience providing technical support for Yardi Voyager, including troubleshooting, configuration, and user assistance. • Proven hands -on experience with Yardi Voyager, with proficiency in Commercial and Residential modules. • Strong understanding of property management operations, processes, and workflows. • Excellent analytical, troubleshooting, and problem -solving skills with attention to detail. • Strong written and verbal communication abilities, capable of explaining technical concepts to non -technical stakeholders. • Ability to work independently, manage multiple priorities, and perform effectively in a fast -paced environment. • Proficiency in documenting support cases, resolutions, and best practices. • Familiarity with help desk ticketing systems and remote support tools. • Candidates with a short notice period (one month or less) will be given preference. Location: Dallas, Texas, USA Timezone: Flexibility to work in the PST time zone. Work Mode: Full Time, Work from Office