Treatment Coordinator

10 hours ago

New York, New York, United States Med Talent Full time

Overview:

We're looking for an energetic and detail-driven Treatment Coordinator to join one of the region's leading dental groups. In this high-impact role, you'll be at the heart of the patient experience—guiding individuals through their treatment journey, partnering closely with our clinical team, and helping patients feel confident and informed every step of the way.

As a key communicator between patients, providers, and insurance partners, you'll help streamline care, boost case acceptance, and ensure every patient receives the exceptional service our offices are known for. If you're passionate about helping others, thrive in a fast-paced environment, and take pride in delivering top-tier care, this is an incredible opportunity to make a meaningful impact within a respected, fast-growing organization.

Responsibilities:

  • Coordinate and manage patient treatment plans.
  • Act as a liaison between healthcare providers and patients.
  • Schedule patient appointments and follow-ups.
  • Ensure all patient records are up-to-date and accurately maintained.
  • Communicate treatment options and procedures to patients.
  • Handle patient inquiries and address any concerns or questions.
  • Assist in developing patient treatment plans in collaboration with healthcare providers.
  • Monitor patient progress and provide updates to healthcare providers.
  • Maintain confidentiality of patient information.
  • Prepare and present cost estimates for treatment procedures.
  • Participate in team meetings to discuss patient care plans.
  • Provide administrative support to the healthcare team as needed.
  • Ensure compliance with healthcare regulations and standards.
  • Collect and process payments for treatment services.

Qualifications:

  • High school diploma or GED
  • Previous experience in a dental office setting
  • Relevant certification or coursework in healthcare administration
  • Proficiency in patient management software
  • Strong understanding of dental terminology
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to handle sensitive information with discretion
  • Knowledge of healthcare regulations and standards
  • Customer service experience
  • Ability to work well under pressure
  • Experience in a similar role is advantageous
  • Proficiency in Microsoft Office Suite
  • Strong attention to detail and accuracy
  • Excellent communication skills, both written and verbal
  • Ability to work independently and as part of a team

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